Senior Experimentado Application support analyst

Buenos Aires - Argentina

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Information Technology (IT)

Management Level

Senior Associate

Job Description & Summary

A career in Information Technology within Internal Firm Services will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Our Information Technology Generalist - Practice Support team focuses on managing the design and implementation of technology infrastructure within PwC developing and enhancing internal applications and providing technology tools that help create a competitive advantage for PwC to drive strategic business growth.

As a Senior Associate you will have the tasks of:

Provide support to our internal users around the world. Work with many different support teams on a daily basis. Evaluate incidents and service requests troubleshoot and resolve them.

requirement:

*Bachelors degree in Information Technology or related field (but could also be a student of any engineering or related career)

* 2 years application support experience

* Strong knowledge of ITIL processes and best practices

* Excellent communication & interpersonal skills with the ability to work effectively with diverse teams in a global setting.

* Proficiency in ServiceNow or other IT service management tools is a plus

* Certification in ITIL or other relevant change management frameworks is a plus

* advanced spoken and written english is a must

* SQL knowledge is required to troubleshoot incidents and build reports

All qualified individuals will be considered for employment at PwC regardless of ethnicity creed color religion nationality age disability neurodiversity sexual orientation gender identity or expression marital status or any other condition protected by law. PwC is proud to be an inclusive organization and to provide equal opportunities

Understand the importance of have a correct information management
Knowledge of Information Security and Data Protection
Correct Information Security Management

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Communication Computer Engineering Computer Program Installation Computer Programming Computer Technical Support Creativity Embracing Change Emotional Regulation Empathy Enterprise Architecture Incident Management and Resolution (IMR) Inclusion Information and Communications Technology (ICT) Intellectual Curiosity IT Infrastructure Upgrades IT Operations IT Operations Management IT Project Lifecycle IT Support IT Troubleshooting Learning Agility 11 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

Government Clearance Required

Job Posting End Date

Required Experience:

Senior IC

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Information Technology (IT)Management LevelSenior AssociateJob Description & SummaryA career in Information Technology within Internal Firm Services will provide you with the opportunity to support our core business fu...