Responsible for Japan order-to-cash management. Verifies pricing on customer purchase orders against contractual pricing or internal discounting authorities process SO/PO on time in SAP and Salesforce systems.
Work with global DCs and purchasing team for material availability and order delivery tracking
Tracks orders on the backlog and provides sales and customers with updated status of orders
Deal with customer/Sales inquiries regarding delivery complaints production and inventory.
Returns processing and if necessary credit/ debit note creation under consideration of local finance processes.
Reviews of customer purchase orders for compliance with company policies
Coordinate with financial on orders credit hold/release processing
Support testing of SAP upgrades OTC Master Data application and testing etc.
Other job assigned by Line manager.
Knowledge Skills and Abilities:
Fluent in Japanese speaking and writing is a must good at English read and write is preferred. Korean speaking is better but not a must.
Minimum 5-7 years relevant experience in industry from electronics companies.
The ERP system SAP and Salesforce system are preferred.
Bachelors degree preferring majoring in supply chain logistics business management or related fields.
Basic accounting knowledge understanding of international trade principles and possibilities.
PC skills especially in MS Office.
Interpersonal and customer service skills to support the rapidly growing sales region.
Ability to work in a fast-paced and high-pressure environment
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