DescriptionWhat We Are Looking For
This positions serves the University as the primary contact for producing transcripts and troubleshooting our transcript production processes. Additionally this position serves as a front-line resource for the Office of the Registrar.
A High School Diploma and less than one year of relevant work experience are required. An Associates Degreeand one year of relevant work experience are preferred. A combination of education and work experience will not be considered in lieu of one another.
All applicants must be currently authorized to work in the United States on a full-time basis.
What You Will Do
- Serves as a Universitys primary functional contact for managing and coordinating transcript production operations paper and electronic via Parchment.
Troubleshoots issues with transcript ordering and collaborates with Baylors transcript vendor Parchment and with Baylor ITS. Manages the Parchment system including workflows storefront communications instructional documentation and all applications regarding ordering official transcripts. - Serves as a frontline resource regarding all inquiries to the Office of the Registrar regarding registration transcripts verifications and other functions and services within the scope of the Office of the Registrar from students faculty staff alumni and other constituents via phone/email and office visits. Part of this responsibility includes serving as a designated official for the Withdrawal Process in support of Title IV.
- Serves as the primary resource for maintaining and indexing student records that are scanned into the OnBase platform for retention reference/record keeping and FERPA compliance.
- Responsible for performing record research necessary to investigate and correct/update discrepancies in records as discovered through transcript fulfillment and scanning procedures.
- Assists with other key position processes and is crossed-trained to perform Verifications and Registration responsibilities while other staff members are on vacation or out of the office.
- Assists with other duties as assigned which may include special projects testing of Banner functionality/upgrades and assisting with questions either in person or via the phone/email.
- Perform all other duties as assigned to support Baylors mission
- Ability to comply with university policies
- Maintain regular and punctual attendance
What You Can Expect
As part of the Baylor family eligible employees receive a comprehensive benefits package that includes medical dental and vision insurance generous time off tuition remission and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your familys wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more go toBaylor Benefits & Advantages.
Explore & Engage
Learn more aboutBaylorand our strategic visionBaylor in Deeds. Also explore our great hometown ofWacoand the many opportunities toengage locally. If you are new to Central TexasThis is Waco!
Required Experience:
IC
DescriptionWhat We Are Looking ForThis positions serves the University as the primary contact for producing transcripts and troubleshooting our transcript production processes. Additionally this position serves as a front-line resource for the Office of the Registrar.A High School Diploma and less t...
DescriptionWhat We Are Looking For
This positions serves the University as the primary contact for producing transcripts and troubleshooting our transcript production processes. Additionally this position serves as a front-line resource for the Office of the Registrar.
A High School Diploma and less than one year of relevant work experience are required. An Associates Degreeand one year of relevant work experience are preferred. A combination of education and work experience will not be considered in lieu of one another.
All applicants must be currently authorized to work in the United States on a full-time basis.
What You Will Do
- Serves as a Universitys primary functional contact for managing and coordinating transcript production operations paper and electronic via Parchment.
Troubleshoots issues with transcript ordering and collaborates with Baylors transcript vendor Parchment and with Baylor ITS. Manages the Parchment system including workflows storefront communications instructional documentation and all applications regarding ordering official transcripts. - Serves as a frontline resource regarding all inquiries to the Office of the Registrar regarding registration transcripts verifications and other functions and services within the scope of the Office of the Registrar from students faculty staff alumni and other constituents via phone/email and office visits. Part of this responsibility includes serving as a designated official for the Withdrawal Process in support of Title IV.
- Serves as the primary resource for maintaining and indexing student records that are scanned into the OnBase platform for retention reference/record keeping and FERPA compliance.
- Responsible for performing record research necessary to investigate and correct/update discrepancies in records as discovered through transcript fulfillment and scanning procedures.
- Assists with other key position processes and is crossed-trained to perform Verifications and Registration responsibilities while other staff members are on vacation or out of the office.
- Assists with other duties as assigned which may include special projects testing of Banner functionality/upgrades and assisting with questions either in person or via the phone/email.
- Perform all other duties as assigned to support Baylors mission
- Ability to comply with university policies
- Maintain regular and punctual attendance
What You Can Expect
As part of the Baylor family eligible employees receive a comprehensive benefits package that includes medical dental and vision insurance generous time off tuition remission and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your familys wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more go toBaylor Benefits & Advantages.
Explore & Engage
Learn more aboutBaylorand our strategic visionBaylor in Deeds. Also explore our great hometown ofWacoand the many opportunities toengage locally. If you are new to Central TexasThis is Waco!
Required Experience:
IC
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