Closing Services Specialist I, II
Closing Services Specialist I, II
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Job Description
See yourself at Radian We see you here too.
At Radian we see you. For the person you are and the potential you hold. Thats why weve embraced a new way of working that lets our people across the country be themselves be their best and be their boldest. Because when each of us is truly seen each of us gives our best and at Radian well give you our best right back.
Studies have shown that job seekers may hesitate to apply for jobs unless they meet every single qualification listed. We strive to see the potential in each applicant so if youre excited about this role but your experience or education level doesnt align perfectly with every qualification in the job description we encourage you to apply anyway. You may be just the right candidate for this or other roles.
See Yourself as a Closing Services Specialist II
The Closing Services Specialist II is responsible for completion of all aspects of the loan closing process. This will include reviewing cleared title commitments preparing closing disclosures working with signing agents lenders borrowers and attorneys. This employee with have a thorough understanding of all the documents utilized in a closing package. This employee will exemplify outstanding customer service. This position will also handle more complex files and handle escalations as the arise.
Primary Duties and Responsibilities
Once closing disclosure request is obtained verify clear to close vesting payoffs taxes HOAs insurance premiums loan amounts fees and borrowers funds are okay in order to return the settlement statement/disclosure to the lender.
Continuously monitor daily queues to ensure orders are followed up and completed within service level agreements.
Review closing package prior to the scheduled closing date to ensure file is fully balanced and can be recorded properly after closing.
Address inquiries from lenders borrowers internal staff and management in a professional and timely manner.
Provide excellent customer service through all communications including inbound/outbound phone calls and emails.
Return modifications of closing disclosure/statement according to the lenders closing instructions.
Assist in training for new team members
Perform other duties as assigned or apparent.
Qualifications
Basic Education and Prior Work-Related Experience:
Degree Requirement: HS Diploma or GED
Work Experience: 2 or more years of prior work-related experience
Additional Qualifications:
Typing/data entry skills with a minimum of 65 words per minute.
Proficiency in Microsoft Office (Outlook Excel and Word).
Knowledge of client-based systems.
Attention to detail.
Motivated and positive team player.
Excellent verbal written and interpersonal skills.
Ability to problem solve in a growing expanding business.
Ability to multi-task in fast-paced environment.
See Why You Should Work With Us
Competitive Compensation:anticipated hourly rate from $19.00 to $27.00 based on skills and experience. This position is eligible to participate in an annual incentive program.
Rest and Relaxation.This role is eligible for 20 days of paid time off annually which is prorated in the year of hire based on hire addition based on your hire date you will be eligible for 9 paid holidays 2 floating holidays. Parental leave is also offered as an opportunity for all new parents to embrace this exciting change in their lives.
Our Company Makes an Impact. Weve been recognized by multiple organizations like Bloombergs Gender-Equality IndexHousingWires Tech 100 and The Forum of Executive Womens Champion of Board Diversity. Radian has also pledged to SHRMs CEO Action for Inclusion & Diversity commitment.
Comprehensive Health Benefits.Multiple medical plan choices including HSA and FSA options dental vision and basic life insurance.
Prepare for your Future.401(k) with a top of market company match (did we mention the company match is immediately vested!) and an opportunity to participate in Radians Employee Stock Purchase Plan (ESPP).
Homebuyer Perks. Our Homebuyer Perks program helps employees navigate the home searching buying selling and refinancing processes and provides valuable financial benefits to encourage enable and support home ownership.
Additional Benefits. To learn more about our benefits offerings visit our Benefits Page.
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The application period for the job is estimated to be 20 days from the job posting date. However this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Radian will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law including any applicable fair chance law.
See More About Radian
Radian is a fintech servicing the mortgage and real estate services industry. As a team we pride ourselves on seeing the potential of every person every idea and every day.
Seeing each other at Radian goes far beyond our open flexible culture. It means seeing our peoples potential and creating inspiring career paths that help them get there. Or seeing new pathways and innovating for the future of our industry. It means seeing each other for all that we are. And it means seeing our purpose as one that extends beyond the bottom line having an impact on communities across the country to help more people achieve the American Dream of homeownership.
We hope youll see yourself at Radian. See more about us at .
Defining Roles for Radians Future
Understanding the qualities and characteristics that define a Leader and an Employee is important to building our future-fit workforce. Radians future is only as bright as its people. For that reason our People Plan includes profiles to support the qualities and characteristics that each Leader as well as each Employee should embody upon hire or via development.
EEO Statement
Radian complies with all applicable federal state and local laws prohibiting discrimination in employment. All qualified applicants will receive consideration for employment without regard to gender age race color religious creed marital status gender identity sexual orientation national origin ethnicity ancestry citizenship genetic information disability protected veteran status or any other characteristic protected by applicable federal state or local law.
An applicants criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. The material duties include those listed in the Primary Duties and Responsibilities section above as well as the ability to adhere to Company policies exercise sound judgment effectively manage stressful situations work safely and respectfully with others exhibit trustworthiness and safeguard confidential information belonging to the Company and its customers. Pursuant to the California Fair Chance Act Los Angeles County Fair Chance Ordinance for Employers Fair Chance Initiative for Hiring Ordinance and San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Equal Opportunity Employer Details
To learn more about Radians Code of Conduct and Ethics and workplace conduct please click here. Radian participates in E-Verify Link (en español Link). Learn more about your rights under immigration laws Link (en español Link). View the Know Your Rights: Workplace Discrimination is Illegal poster Link. View Employee Rights under FMLA Link. View Employee Rights under EPPA Link.
Accommodation
Whether you require an accommodation for the job application or interview process Radian is dedicated to a barrier-free employment process and encourages a diverse workforce. If you have questions about the accommodation process please e-mail .
Please note that you may redact or remove age-related information that identifies your age date of birth or dates of attendance at or graduation from an educational institution on any additional application materials you submit as part of the application. Additional application materials include but are not limited to resumes CVs transcripts or certifications.
Required Experience:
IC
Employment Type
Full-Time
