Night Auditor
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Job Location:
Reston, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
Are you friendly and able to work in a fast-paced environment The Hotel Night Auditor attends to guests needs included but not limited to registration checkout and cashiering.
Benefits
- Medical Dental & Vision Insurance
- 401(k) with Company Match
- Free or Discounted Meals (Lunch/Dinner)
- Free Parking
- Employee Hotel Discounts
- Paid Time Off (PTO)
- Uniforms Provided
- Training & Career Development
Responsibilities
- Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house
- Explain and provide any promotional items to each guest checking in
- Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met
- Cover other areas of hotel as needed
- Document any guest accidents by completing the accident report form
- Complete the maintenance log whenever a complaint is reported
- Maintain all areas of the front desk
- Take the initiative to greet guests in a friendly and warm manner
- Other duties as assigned
Qualifications
- High School diploma/GED required
- Previous experience in hospitality preferred
- Customer service experience required
- Experience handling cash credit card procedures and use math concepts
- Attention to detail and organized
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Guest Relations Experience
- Math
- Windows
- Facilities Management
- Night Audit
- Front Desk
- Guest Services
- Phone Etiquette
- Word Processing
About Company
Position Objective Wurzak Hotel Group is seeking an organized and experienced Event Services Manager to join our team. This role reports to the Director of Sale...
