JOB SUMMARY:
The Licensed Practical Nurse Case Manager conducts routine follow-up assessments in the homes of individuals receiving care as defined by DMAS and VDH and other regulatory agencies as needed and appropriate. This position requires travel to designated service locations and completion of home visits approximately two to three days per week with non-travel days divided between office and remote work.
SUPERVISION RECEIVED AND EXERCISED:
The Licensed Practical Nurse Case Manager will report directly to the Registered Nurse Case Management Supervisor.
ESSENTIAL FUNCTIONS AND DUTIES:
This list is not an exhaustive & all-inclusive list of job responsibilities. The distribution of time allotted for any function or duty is subject to change with or without notice. Nothing in this job description restricts managements right to assign other responsibilities to this job or reassign them elsewhere at any time.
Healthcare Operations
Serve as a resource to program staff pertaining to individuals medical needs.
Inspection Compliance
Inspect and ensure personal care attendants abide by 1) VDH and DMAS standards and guidelines of other pertinent regulatory agencies as applicable 2) program policies and procedures and Human Rights and 3) Compliance with the individualized plan of care
Individual Assessment
Conduct observational assessments during 90-day home visits to assess individuals health & safety needs (e.g. psychosocial nutritional medical education physical injuries etc.) and as requested by the Director Manager or RN Case Management Supervisor.
Professional Development:
Complete required annual training(s) and participate in ongoing professional training and development to maintain up-to-date certification (CPR/First Aid) to assist service locations.
Reporting
Inform appropriate parties including the immediate supervisor CSB Support Coordinator Care Coordinator and guardian of significant events concerning the individual such as but not limited to suspected abuse/neglect or serious incidents.
Participates in staff and regular supervision meetings follows through on suggestions and maintains a positive work environment with all involved parties including providers parents coworkers referral agencies community providers all staff and providers across DCR service locations.
KNOWLEDGE SKILLS ABILITIES & OTHER CHARACTERISTICS REQUIRED:
Knowledge skills abilities and other characteristics or KSAOs are attributes needed to perform a job that is demonstrated through qualifying training education and experience. This list is not an exhaustive & all-inclusive list of all KSAOs for this job.
Knowledge of:
Office and records administration techniques and procedures
The structure and content of the English language including the meaning and spelling of words rules of composition and grammar
Microsoft Office Word Excel PowerPoint Outlook SharePoint and virtual meeting applications such as Zoom and Teams.
DePauls policies procedures and standard practices and the rules and guidelines established by regulatory and governing agencies such as VDH and DMAS
Relevant policies procedures and strategies to promote the safety and protection of people data and property
Must be proficient in MS Word Excel and electronic records systems
Demonstrate through working knowledge of the principles of nursing and nursing skills including but not limited to assessment (medical psychological etc.) care planning medications medical case management provision of sound therapeutic practice and building relationships while maintaining professional boundaries
Skill/Ability to:
Giving full attention to what other people are saying taking time to understand the points being made asking questions as appropriate and not interrupting at inappropriate times
Verbal and written communication and body language that conveys information ideas or inquiries effectively and concisely that purveys professional composure emotional intelligence thoughtfulness patience and respect amidst change ambiguity and within the daily trajectories of work
Using standard office equipment such as telephone calculator printer scanner cellular phone tablet computer postage machine shredder
Collecting and analyzing data
Establishing supportive professional relationships with program staff and care providers/families to provide constructive feedback when necessary
Managing multiple priorities and completing assignments on time accurately and with attention to detail
Work collaboratively within a team environment and develop and maintain professional working relationships and appropriate boundaries with individuals served coworkers management community partners and business associates
Communicate effectively in both oral and written form
Make arithmetical computations and tabulations
Operate a personal computer with a general understanding of MS Office Suites virtual meeting software the Internet and department or program-specific software
Develop objectives evaluate effectiveness and assess service plans and plans of care for individuals served
Analyze and prepare concise and accurate documents reports and correspondence
Effectively market the programs and services of the department
Train others
Assist with the general upkeep and cleaning of office areas and agency vehicles
Demonstrated ability to build supportive professional relationships with individuals and families while maintaining professional boundaries and executing sound therapeutic practice
Effectively work and consult with direct service staff and establish good working relationships with care providers/families other community professionals community service boards and the general public
Demonstrate the ability to interpret understand and implement complex policies and procedures based on changing statutes and regulations
Must possess excellent problem-solving and organizational skills with the ability to prepare and write effective reports maintain records plan prioritize and organize work
Must be able to accept the rights responsibilities and differences of others
Must be able to work independently or as a team member; to work under deadlines and handle crises
Exercise sound judgment and critical thinking in decision-making and solving various work-related situations
Learn policies procedures and guidelines established by DePaul professional organizations governing agencies and local laws statutes regulations codes and standards related to the area of responsibility
Read and understand information and ideas presented in writing
Other Characteristics:
Demonstrate self-awareness ongoing self-evaluation and a commitment to being part of a diverse equitable respectful and inclusive workplace where all people are valued
Demonstrate professional composure in difficult and stressful situations
Demonstrate the FIRST (fairness integrity respect safety trust) values in the daily trajectories of work
Demonstrate professionalism regarding access to sensitive and confidential information related to employees clients and business records with no disclosure to others without needing to know
MINIMUM REQUIREMENTS TO APPLY:
A Licensed Practical Nurse in good standing through the Virginia Board of Nursing is required. Previous experience doing home-based visits is preferred but not required.
WORK ENVIRONMENT:
The work environment characteristics described herein represent those an employee encounters while performing the positions essential functions. The employees work time is divided between time in the field such as home visits office and remote work. Due to the nature of the work the incumbent may be exposed to situations of a highly emotional nature; incumbents are expected to use verbal skills to resolve interpersonal situations to achieve desired results independently. Incumbents are exposed to various living situations and lifestyles. Work is generally completed regularly during weekdays; however daily work hours will vary. Work is subject to frequent interruptions and noise levels vary based on the work location.
PHYSICAL REQUIREMENTS:
The physical demands described herein are representative of those that an employee in this position must meet with or without reasonable accommodations to perform the essential functions successfully. Physical activities required are finger dexterity necessary to operate equipment used in the position effective communication and seeing or hearing verbal cues. Walking for up to two-thirds of the time sitting up to two-thirds of the time bending/stooping for up to two-thirds of the time lifting/pushing/pulling no more than twenty pounds and minimal unassisted lifting associated with the job duties are required. When accessing various locations the incumbent must climb stairs and ramps. This position requires driving approximately forty percent of the time to various locations. Public transportation may not be available. Individuals needing reasonable accommodations should speak with their immediate supervisor/hiring manager.
SPECIAL REQUIREMENTS AND QUALIFICATIONS:
The following may be required after a conditional job offer: current DMV driving record with results that comply with insurer guidelines; drug and alcohol screening with satisfactory results stipulated by applicable governing funding or regulatory agencies; documentation of a PPD test chest x-ray or screening from a qualified medical professional indicating the absence of TB; criminal and child protective services background report. The applicant shall not have been convicted of any barrier crime(s) on the criminal background report. The applicant will have no founded disposition of child abuse or neglect as documented by the Child Protective Services background report.
NOTE:
This description provides information regarding the essential functions of the designated job and the general nature and level of work associated with the job. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given.
DePaul is an equal opportunity employer and E-Verify participant.
Flexible work from home options available.