Software Engineer
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Job Location:
San Jose, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
What you can expect
You can expect to play a key role in shaping the future of Zoom Contact Centre platform. As a Software Engineer youll work on high-impact scalable services that support millions of users globally. Youll collaborate closely with product design and engineering teams contribute to architecture decisions while staying hands-on in development.
About the Team
Zoom Contact Center is Zooms next-generation cloud-based customer engagement platform. We provide intelligent scalable and real-time communication solutions for enterprises of all sizes. Our mission is to build a seamless experience that empowers support and sales teams to better serve customersthrough voice video chat and beyond.
Responsibilities
Designing and implement scalable secure and reliable backend services using Java and Spring Boot.
Implementing and improving monitoring logging and alerting to ensure system health availability and observability.
Working closely with cross-functional teams to translate business requirements into technical solutions and deliver high-quality features to customers.
Building and maintaining integrations with storage and search systems including MySQL DynamoDB Redis MongoDB and Elasticsearch.
Participating in on-call rotations proactively respond to production incidents and drive root cause analysis and long-term fixes.
Supporting CI/CD pipelines automate tests and ensure production system health and stability.
Participating in system design reviews code reviews and technical deep dives.
Triaging customer issues and contribute to long-term platform quality and performance.
What were looking for
Have a Bacherlors or Masters in Computer Science Engineering or a related field (or a foreign equivalent).
Have 5 years of experience building large scale distributed systems in Java with solid experience in Spring Boot framework
Have experience with relational and NoSQL databases such as MySQL DynamoDB MongoDB and Elasticsearch.
Able to design and maintain RESTful APIs and backend microservices
Have experience with CI/CD containerization and cloud-native development (e.g. AWS ECS S3 ElasticCache)
Have experience with performance optimization multithreading caching strategies and scalability techniques.
Have the ability to clearly communicate and collaborate skills with a focus on practical execution
Were problem-solvers working at a fast pace to design solutions with our customers and users in mind. Here youll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse inclusive environment.
We welcome people of different backgrounds experiences abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition or if you need assistance accessing our website or completing the application process please let us know by emailing us at
Salary Range or On Target Earnings:
Minimum:
$9890000Maximum:
$In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role Hybrid Remote or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness our benefits program offers a variety of perks benefits and options to help employees maintain their physical mental emotional and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise and today help people communicate better with products like Zoom Contact Center Zoom Phone Zoom Events Zoom Apps Zoom Rooms and Zoom Webinars.
Were problem-solvers working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative growth-focused environment.
Our Commitment
At Zoom we believe great work happens when people feel supported and empowered. Were committed to fair hiring practices that ensure every candidate is evaluated based on skills experience and potential. If you require an accommodation during the hiring process let us knowwere here to support you at every step.
If you need assistance navigating the interview process due to a medical disability please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests such as application follow-ups or technical issues will not be addressed.
Key Skills
- Spring
- .NET
- C/C++
- Go
- React
- OOP
- C#
- Data Structures
- JavaScript
- Software Development
- Java
- Distributed Systems
About Company
Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Zoom is growing at an explosive pace by every measure – revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique cultur ... View more
