Membership Service Advisor

Bozeman, MT - USA

Hourly Salary: $ 20 - 26

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

Gym Membership
Bonus based on performance
Employee discounts

Summary:

Looking for an energetic personable and professional individual to join our Membership Advisor team to provide honest and enthusiastic customer service to both current and prospective members. As a Membership Service Adviser you will participate in advertising promotions outreach and networking both within the club and community wide. You are the primary contact and face of the Club as we strive to ensure a wonderful experience to all members and guests.

Essential Job Responsibilities:

Provide effective membership tours to prospective Members and Guests determining their needs and wants; matching those needs and wants with membership.
Follow prospecting procedures for potential members utilizing phone calls written correspondence and other creative means.
When not touring generating new sales leads through prospecting continue to work current leads member referrals old leads etc.
Make approximately 10 calls per day to current Members to stay in touch and assist with Member retention.
Listen to and read relevant industry materials as well as attend and participate in weekly sales meeting to enhance performance.
Meet and exceed established monthly goals as a team. Contributions must be of equal effort to reach the goals.
Complete all membership paperwork accurately and submit promptly for processing.
Complete membership sales reports accurately and submit on a weekly basis.
Work as a team member with the management staff to provide a high level of service to members inspiration and leadership to staff and assist in directing the flow of the club for smooth and profitable operation. Responsibilities to include gracefully and effectively handling Member situations freezes questions concerns etc.
While on duty interact with Members and Guests and provide an experience for them that is more than just a membership job. Make relationships foster relationships and introduce members to staff and members they may not know.
Participate and assist in the planning of internal and external promotions and networking.
Schedule is 15-20 hours per week including weekends and or special events. Compensation is hourly base plus bonus incorporating both team and individual achievement.
High level of confidentiality required.

Essential Requirements:

High School diploma (Bachelors Degree preferred with emphasis in Business Administration/Management Sales and Marketing)
Sales/marketing customer service telemarketing experience or combination thereof strongly preferred.
Community CPR & AED certification or higher is required within the first 90 days of employment
Excellent customer service supervisory interpersonal communication organizational skills and computer/technology efficient.
Must be results driven and service oriented.
Willingness to learn new ideas and techniques for providing exceptional service and for sales.

Compensation: $20.00 - $26.00 per hour

Required Experience:

Unclear Seniority

Benefits:Gym MembershipBonus based on performanceEmployee discountsSummary:Looking for an energetic personable and professional individual to join our Membership Advisor team to provide honest and enthusiastic customer service to both current and prospective members. As a Membership Service Adviser ...

Benefits:

Gym Membership
Bonus based on performance
Employee discounts

Essential Job Responsibilities:

Provide effective membership tours to prospective Members and Guests determining their needs and wants; matching those needs and wants with membership.
Follow prospecting procedures for potential members utilizing phone calls written correspondence and other creative means.
When not touring generating new sales leads through prospecting continue to work current leads member referrals old leads etc.
Make approximately 10 calls per day to current Members to stay in touch and assist with Member retention.
Listen to and read relevant industry materials as well as attend and participate in weekly sales meeting to enhance performance.
Meet and exceed established monthly goals as a team. Contributions must be of equal effort to reach the goals.
Complete all membership paperwork accurately and submit promptly for processing.
Complete membership sales reports accurately and submit on a weekly basis.
Work as a team member with the management staff to provide a high level of service to members inspiration and leadership to staff and assist in directing the flow of the club for smooth and profitable operation. Responsibilities to include gracefully and effectively handling Member situations freezes questions concerns etc.
While on duty interact with Members and Guests and provide an experience for them that is more than just a membership job. Make relationships foster relationships and introduce members to staff and members they may not know.
Participate and assist in the planning of internal and external promotions and networking.
Schedule is 15-20 hours per week including weekends and or special events. Compensation is hourly base plus bonus incorporating both team and individual achievement.
High level of confidentiality required.

Essential Requirements:

High School diploma (Bachelors Degree preferred with emphasis in Business Administration/Management Sales and Marketing)
Sales/marketing customer service telemarketing experience or combination thereof strongly preferred.
Community CPR & AED certification or higher is required within the first 90 days of employment
Excellent customer service supervisory interpersonal communication organizational skills and computer/technology efficient.
Must be results driven and service oriented.
Willingness to learn new ideas and techniques for providing exceptional service and for sales.

Compensation: $20.00 - $26.00 per hour

Required Experience:

Unclear Seniority

Key Skills

Sales Experience
Time Management
Order Management System
Customer Service
Dealership Experience
GM Vehicles
Retail Sales
Tire Service
Automotive Repair
OSHA
Service Writing
Automotive Service

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About Company

Ridge Athletic Clubs

Ridge Athletic Clubs At the Ridge, our mission is to recognize the unique desires of individuals and help them lead better lives. Whether someone is training for a triathlon, working towards a better fitness level, or they simply want to have a healthy and fun pastime, we are here to ... View more

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