Regional Sales Director

PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50 as well as approximately two-thirds of the Fortune 100 PagerDuty is essential for delivering always-on digital experiences to modern businesses.

Join us. At PagerDuty youll tackle complex problems collaborate with kind and ambitious people and help build a more equitable worldall in a flexible award-winning workplace.

PagerDuty seeks a strategic and results-driven Regional Sales Director to lead our Enterprise Sales team of Account Executives who manage complex multi-product sales cycles with Fortune 500 and Global 2000 companies. Reporting to the AVP Sales you will guide AEs who each manage 12-20 key accounts with $500M in revenue balancing new logo acquisition and existing account growth strategies.

As Regional Director you will be responsible for recruitment enablement and sales execution for Enterprise AEs who drive hunting and farming motions. Youll oversee revenue growth through new business acquisition and existing account expansion while fostering customer success across the Enterprise business ($2B Revenue). The ideal candidate will have a proven track record of exceeding sales leadership targets and scaling high-performing teams that excel in new logo acquisition and account growth.

At PagerDuty we recognize that our greatest asset is our team. Our sales leadership team is committed to building a winning sales culture and creating an environment where every AE feels empowered to run his/her franchise winning complex deals and owning relationships at the executive level (VP).

Key Responsibilities:

Leadership & Development:

• Lead a team of Enterprise Account Executives to consistently meet monthly quarterly and annual sales targets.
• Work collaboratively with cross-functional leaders to meet sales targets and efficiently qualify and win new logo and existing account expansion opportunities.
• Coach AEs to orchestrate internal resources and lead value-based sales cycles articulate PagerDutys unique value proposition to executive stakeholders and deliver predictable business through forecasting and pipeline management. .
• Ensure that AEs are executing strategic account plans to protect and grow revenue through a deep understanding of the customers strategic business priorities organizational structure and decision authority..

Strategy & Execution:

• Develop comprehensive territory strategies aligning with new logo acquisition targets and existing account growth objectives within the Enterprise segment.
• Guide AEs in building pipeline and demand leveraging inbound and outbound prospecting methods including marketing alliances and BDR programs.
• Establish frameworks for AEs to manage 12-20 key accounts portfolios while maintaining high customer engagement and satisfaction levels.

Operational Excellence:

• Drive adoption of PagerDutys MEDDPICC opportunity qualification and Command of the Message sales methodology through a consistent weekly operating cadence..
• Manage pipeline 4 quarters ahead to ensure healthy pipeline with 3X coverage to plan and that opportunities are qualified and progressing to closure by the forecasted close date..
• Performance management to attract and retain top sales talent.

Basic Qualifications:

• 8 years of quota-carrying field experience in enterprise software and SaaS sales with demonstrated success in both new logo acquisition and existing account management
• 5 years enterprise sales leadership experience with handling complex multi-product solutions with a record of successful performance
• Proven ability to coach AEs on executive-level engagement (VP) and complex stakeholder management
• Experience driving adoption of formal sales methodologies
• Track record of accurately forecasting new and expansion business

Preferred Qualifications:

• Previous experience leading teams using multiple sales methodologies (MEDDIC TAS SPIN CoM Challenger)
• Experience developing sales strategies for Fortune 500 and Global 2000 accounts

The base salary range for this position is 168000 - 231000 USD. This role may also be eligible for bonus commission equity and/or benefits.

Our base salary ranges are determined by role level and location. The range which is subject to change based on primary work location reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range we determine pay for an individual based on a number of factors including market location job-related knowledge skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role as well as the salary range for your primary work location during the hiring process.

Hesitant to apply

We encourage you to submit your resume even if you dont meet every requirement. We value potential and consider each candidates full professional story. Whether youre exploring a career change or taking your next step we look forward to reviewing your application. If this just isnt the right role or time - sign up for job alerts!

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto. While we offer flexibility within our established locations we cannot employ candidates residing in:

Location restrictions:
Australia: Northern Territory Queensland South Australia Tasmania Western Australia
Canada: Alberta Manitoba Newfoundland Northwest Territories Nunavut PEI Quebec Saskatchewan Yukon
United States: Alaska Hawaii Iowa Louisiana Mississippi Nebraska New Mexico Oklahoma Rhode Island South Dakota West Virginia Wyoming
Candidates must reside in an eligible location which vary by role.

How we work

Our values guide how we support customers collaborate with colleagues develop products and foster a culture of belonging. They define not just our actions but what it means to be Dutonian.

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self Lead the Team Lead the Business and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development career promotion and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities prioritize their efforts and drive engagement and performance.

What we offer

As a global organization our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more including country-specific offerings on our benefits site.

Your package may include:

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

*Eligibility may vary by role region and tenure

About PagerDuty

PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core PagerDuty empowers teams to detect and resolve issues in real time orchestrate complex workflows and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50 as well as approximately two-thirds of the Fortune 100 PagerDuty is essential for delivering always-on digital experiences to modern businesses

PagerDuty is Great Place to Work-certified a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status. Your privacy is important to us. By submitting an application you confirm that you have read and understand PagerDutys .

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation please email and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.