Senior Analyst, Ninja Mart (Collections)
Senior Analyst, Ninja Mart (Collections)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Key Responsibilities
- Lead collection efforts by engaging Sales teams and customers to drive timely payments and reduce overdue accounts.
- Negotiate and monitor repayment plans including conducting customer site visits where needed.
- Strengthen processes by designing and refining collection workflows and SOPs ensuring compliance with policies and audit standards.
- Deliver impactful insights through weekly and monthly reporting portfolio analysis and trend reviews to support business decisions.
- Provide clear recommendations on collection performance and strategies to improve recovery rates.
Requirements
- 35 years of working experience in accounts receivable or collections with at least 1 year in process development or improvement.
- Strong knowledge of collection strategies tools and credit risk management.
- Proficiency in Microsoft Excel or Google Sheets for data analysis and reporting.
- Exceptional communication negotiation and conflict resolution skills.
- Strong organisational skills attention to detail and ability to manage a high volume of accounts efficiently.
- Associate or Bachelors degree in Accounting Finance Business Administration or related field preferred.
- Ability to assess account risk identify root causes of non-payment and design effective collection strategies.
- Skilled in maintaining precise records tracking payments accurately and ensuring compliance with billing and credit terms.
Required Experience:
Senior IC
Employment Type
Full-Time
