Senior Analyst, Ninja Mart (Collections)
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Job Location:
Subang Jaya - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This role is responsible for overseeing the collections function to ensure timely recovery of receivables minimising overdue accounts and implementing effective processes. The position drives process improvements and collaborates with cross-functional teams whilst serving as a key advisor to management on collection strategies and risks.
Key Responsibilities
- Lead collection efforts by engaging Sales teams and customers to drive timely payments and reduce overdue accounts.
- Negotiate and monitor repayment plans including conducting customer site visits where needed.
- Strengthen processes by designing and refining collection workflows and SOPs ensuring compliance with policies and audit standards.
- Deliver impactful insights through weekly and monthly reporting portfolio analysis and trend reviews to support business decisions.
- Provide clear recommendations on collection performance and strategies to improve recovery rates.
Requirements
- 35 years of working experience in accounts receivable or collections with at least 1 year in process development or improvement.
- Strong knowledge of collection strategies tools and credit risk management.
- Proficiency in Microsoft Excel or Google Sheets for data analysis and reporting.
- Exceptional communication negotiation and conflict resolution skills.
- Strong organisational skills attention to detail and ability to manage a high volume of accounts efficiently.
- Associate or Bachelors degree in Accounting Finance Business Administration or related field preferred.
- Ability to assess account risk identify root causes of non-payment and design effective collection strategies.
- Skilled in maintaining precise records tracking payments accurately and ensuring compliance with billing and credit terms.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
Key Skills
- Splunk
- IDS
- Microsoft Access
- SQL
- Cybersecurity
- Intelligence Experience
- Malware Analysis
- Tableau
- Analysis Skills
- SAS
- Data Analysis Skills
- Analytics
About Company
Ninja Van is Southeast Asia’s leading logistics provider, with the highest service coverage over 6 countries in the region. Experience the joy of hassle-free deliveries by shipping with Ninja Van today.
