Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company who is a provider of banking and financial services. The company operates through two divisions Retail Banking and Services and Corporate and Institutional Banking
Position: Application Production Support Financing Solutions Platform
Location: Montreal QC H3A 2A6
Duration: 5 Months
Job Type: Temporary Assignment
Work Type: Onsite
Shift: 8.00AM-5.00PM
Job Description:
MISSION AND OBJECTIVES:
- Provide application and technical support to the critical 24x7 Loans and Trade Finance applications.
- Act as a subject matter expert on application architecture disaster recovery infrastructure integration.
- Follow Information security and adhere to governance framework for the applications in the platform
- Participate in the Safety and Trust project and managed the Credits and Trades server obsolescence and vulnerabilities
MAIN RESPONSIBILITIES:
Responsible for production support of the client Loans and Trade Finance applications:
- Responsible for production support follow-up of application developments and flows between the client Loans and Trade Finance applications and other back office systems.
Participate in technical projects related to Financing Solutions platforms
- Assist sponsors and project teams to identify business needs and define functional specifications;
- Work closely with IT Global Banking teams to produce technical specification documents;
- Responsible for coordinating and fulfilling projects support tasks as well as providing status reports; Transversal and Framework
- Maintain application and systems as per the Information Security guidelines.
- Ensure data protection regulations are implemented from a data security standpoint.
- Maintain monitoring capacity planning and performance tuning of financing solutions applications components Understand document the business process and data flow.
- Lead the Change Control review meeting to ensure data quality and coordinate approvals
- Manage the cyberark bypass controls and assess for resolutions
REQUIREMENTS:
TRAINING AND OCCUPATIONAL EXPERIENCE:
- Bachelor degree or higher in Computer Science or related fields.
- Must have at least one of Shell/Perl/Batch/Python scripting skills
- Well versed with incident/problem/change management process
- Excellent verbal and written communication skills
- Good documentation skills advanced knowledge of Excel Word PowerPoint
- Good understanding of Java J2EE applications
- Good to have infrastructure MQ Websphere Tomcat knowledge
- Good to have ITIL foundation knowledge/certification
- Experience with Unix/Linux/Windows servers.
- Experience with application deployments and installations
- Knowledge of SQL/Pl SQL
- Knowledge of Tools like Jira ITSM SN
- Strong multitasking skills and ability to reprioritize tasks
ESSENTIAL SPECIFIC REQUIREMENTS
- 24/7 availability during On-Call schedule
- Good understanding of Service Now or similar tool and the service management processes
- Understanding of data protection principles
- Ability to work independently within a team
SKILLS AND BEHAVIOURS
- Problem solver
- Manage multiple priorities
- Innovative and Agile
TekWissen Group is an equal opportunity employer supporting workforce diversity.