Programmer Analyst 6 – Sr. Genesys Developer

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profile Job Location:

Lansing - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Job Title: Programmer Analyst 6 Sr. Genesys Developer
Job Location: Lansing MI (Hybrid)
Job Type: Contract

Job Description/ Requirement:
  • 3 5 years of Genesys administration & Intelligent Workload Distribution (IWD) support

  • Strong hands-on experience with Java (routing strategies APIs integrations)

  • Proficiency in JavaScript for APIs web services and Workspace customizations

  • Oracle Database expertise (SQL queries stored procedures reporting data analysis)

  • Deep knowledge of Genesys system architecture (on-prem) including Config Server Stat Server Message Server T-Server

  • Experience designing scalable high-availability and secure Genesys environments

  • Skilled in routing/workflow design IWD rules multi-channel workflows and SLA-driven routing

  • Experience with Microsoft Graph API integration for email ingestion

  • Proficiency with Genesys Pulse dashboards InfoMart & SAP BO for reporting/analytics

  • Strong troubleshooting skills using Genesys logs ICON and historical data


Interested candidates can send their updated resumes at
Job Title: Programmer Analyst 6 Sr. Genesys Developer Job Location: Lansing MI (Hybrid) Job Type: Contract Job Description/ Requirement: 3 5 years of Genesys administration & Intelligent Workload Distribution (IWD) support Strong hands-on experience with Java (routing strategies APIs in...
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Key Skills

  • Mainframe Development
  • Cobol
  • SQL
  • .NET
  • ASP.NET
  • Microsoft SQL Server
  • ssrs
  • C#
  • Visual Studio
  • Visual Basic
  • Db2
  • Oracle