Programmer Analyst 6 – Sr. Genesys Developer

Lansing - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Job Title: Programmer Analyst 6 Sr. Genesys Developer
Job Location: Lansing MI (Hybrid)
Job Type: Contract

Job Description/ Requirement:

3 5 years of Genesys administration & Intelligent Workload Distribution (IWD) support
Strong hands-on experience with Java (routing strategies APIs integrations)
Proficiency in JavaScript for APIs web services and Workspace customizations
Oracle Database expertise (SQL queries stored procedures reporting data analysis)
Deep knowledge of Genesys system architecture (on-prem) including Config Server Stat Server Message Server T-Server
Experience designing scalable high-availability and secure Genesys environments
Skilled in routing/workflow design IWD rules multi-channel workflows and SLA-driven routing
Experience with Microsoft Graph API integration for email ingestion
Proficiency with Genesys Pulse dashboards InfoMart & SAP BO for reporting/analytics
Strong troubleshooting skills using Genesys logs ICON and historical data

Interested candidates can send their updated resumes at

Job Title: Programmer Analyst 6 Sr. Genesys Developer Job Location: Lansing MI (Hybrid) Job Type: Contract Job Description/ Requirement: 3 5 years of Genesys administration & Intelligent Workload Distribution (IWD) support Strong hands-on experience with Java (routing strategies APIs in...