Patient Service Representative
Patient Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Summary
Responsible for patient registration insurance identification and verification scheduling appointments collecting payments and charge entries
Essential Functions
- Manages all aspects of patient appointments including but not limited to scheduling pre-registration insurance verification checking in and checking out patients collecting copayments.
- Greets patient on the phone or in person and obtains verifies updates and compiles all registration demographic and insurance information.
- Answers telephone and provide information regarding fee services appointments insurance information and payment concerns.
- Enters patient charges into computerized billing system including but not limited to recording the information collecting payments completing insurance papers and recording charges payments and adjustments.
- Cross-trained in various processes such as: Central Check In Registration Suite 5- Specialty Services Appointment Center Pre-Registration External and offsites.
- Provides relief coverage as needed.
- Other duties as assigned.
Required Qualifications
- Minimum of HS Diploma or GED.
- Minimum of experience in a clerical position or equivalent formal training.
- Experience with medical insurance and medical terminology.
- Experience in a clerical position or equivalent formal training.
- Excellent customer service skills.
- Ability to handle multiple tasks simultaneously while maintaining a friendly and cheerful demeanor.
- Strong computer skills including Microsoft Office (Word Excel PowerPoint Outlook) and Electronic Health Records.
- Excellent verbal and written communication skills.
- Available to work evenings.
Physical Demands
- Typically sitting at a desk/table
Location
- The Eye Institute - Oak Lane
Additional Information
This is a Full-Time Union position classified as Non-Exempt. Benefits and compensation are based on the agreed Collective Bargaining Agreement for this position.
Special Instructions to the Applicant
Please make sure you upload your CV/resume and cover letter when submitting your application.
A review of applicants will begin once a suitable candidate pool is identified.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
