Talent Acquisition Adviser

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Talent Acquisition Adviser

Are you passionate about finding and attracting top talent providing an exceptional candidate experience and being a brand ambassador for an organisation that really values people

Contract: Permanent

Working hours: 35 hours per week is full time. Where possible we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern.

Salary: 35000

Reporting to: Talent Acquisition Partner

London docklands

Our permanent hybrid policy sees us all working at least four days across a fortnight in the office.

As a Talent Acquisition Adviser for our you will help us find the very best talent. Youll proactively source and identify suitable candidates using advanced direct sourcing techniques.

Working directly with the Talent Acquisition Partner and our internal hiring managers you will be involved in managing the end-to-end recruitment process for a variety of roles across the organisation

Key responsibilities

Attending briefing sessions with the Talent Acquisition Partner to fully acknowledge the work our stakeholders do so the job youre recruiting for is well articulated and understood

Collaborating with the Talent Acquisition Partner to be aware of project requirements identifying necessary skill sets and staffing needs and creating resource plans considering availability and timelines.

Managing and delivering projects aligned to overall project plans.

Successfully sourcing technology and transformation candidates and building talent pipelines for the future using your knowledge of effective techniques such as LinkedIn Recruiter searches job board posting CV database searches

Acting as a brand ambassador for our organisation. Engaging with candidates who may not be looking to work here by acknowledging their aspirations youll be promoting the Service as a great place to work. Keeping our candidates engaged throughout the recruitment process.

Overall management of end-to-end recruitment processes including managing the application tracking system (Workday) candidate management interview scheduling and candidate onboarding.

Screening and managing candidates applications from initial conversations right through to the end of their recruitment journey.

Identifying developing and recommending recruitment methods and activities to advance our DEI strategy.

Telephone interviewing for our specialist roles.

Managing all advertising avenues uploading roles onto our website and job boards

Providing data and other follow up actions in a timely manner as needed following meetings with colleagues. Maintain accurate records of resource allocation schedules and other databases.

Acting as a central point for colleagues and candidates - responding to queries via phone or email to help them have a great experience with us

Delivering and sharing Talent Acquisition best practice across HR

Promoting and helping to build an inclusive working environment

Making sure were delivering a fair and efficient service that reflects the diversity of our customers and our people through everything we do

To be considered for this role youll need to show us that youve got the skills and capabilities. Youll have to meet the following minimum criteria:

Minimum Criteria

Proven talent acquisition experience youll have worked in an in house or youll have seen success in an agency setting.

Have experience of specialist recruitment and sourcing hard to fill roles. Youll need to be comfortable with being flexible and working on multiple roles at one time.

Expert in using LinkedIn as a talent pipeline direct sourcing and a market mapping tool.

A passion for first class candidate experience and the confidence to speak to passive candidates

Familiar with applicant tracking systems online tools and grasping different recruitment processes selection tools and psychometric testing

Desirable Criteria

We would also like you to have the following skills:

Being people solutions oriented and having a proactive approach with strong attention to detail

The ability to work collaboratively to achieve results having the drive to deliver the right outcomes and results

Proficient in Microsoft Office software and Workday experience

Project management experience

Why Financial Ombudsman Service

We are a values led organisation. Our values define our culture influence our decisions and underpin our vision and strategy. They set out how we play our PART through Purpose Ambition Respect and Trust. You can learn more about our values here: also offer an attractive competitive salary and flexible benefits to suit our people. Heres a list of some of the many benefits and perks you can get for working with us:

• 25 days holiday entitlement with the option to buy extra or sell days

• Generous pension

• Various Family Friendly Policies including enhanced maternity pay carers and dependants leave

• Employer provided benefits such as Private medical insurance virtual GP Critical illness cover Life assurance cover to name a few

• Choice of voluntary benefits including Technology scheme Cycle to work scheme Will-writing service amongst others

• Employee Assistance Programme

• Extensive opportunities for personal and career development

• Nationwide gym membership discounts and a fully equipped on-site gym open 24/7 in London

• Extensive Well-being resources including on-site therapists (London office only)

• Our employee led networks (a couple of examples being our Womens Network Carers network and Neurodiverse Network) do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved too!

How do I apply

• Apply by uploading your current CV and if you wish a supporting statement (no more than 500 words) detailing how you may meet the criteria and are the perfect person for the role.

Applications need to be submitted by Wednesday 8th October 2025

Successful candidates will be invited to a telephone call with a Talent Acquisition Partner

Due to high application numbers this advert may end earlier than the date specified so please dont delay and apply now!

A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process.

Were proud to be an inclusive employer

We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.

Were committed to being a great place to work attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if were diverse and inclusive well better understand different perspectives which is fundamental to our job resolving financial complaints.

We welcome applications from Black and other ethnic minority candidates and female candidates for all positions and particularly so for senior leader positions as they are under-represented within the Financial Ombudsman Service at this level.

We are proud to be a Disability Confident Leader. This means that we will put disabled candidates entering under the scheme through to the next stage of the recruitment process should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidates CV/supporting statement. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme. If you would like to speak to a member of our team about any reasonable adjustments you need please email and let us know your preferred method of contact.

Find out more

Check out below channels to find out more about everyday life at the Financial Ombudsman Service and dont forget to follow us while youre there!

• LinkedIn: Financial Ombudsman Service

• Our careers page: luck with your application!