Consumer Insights Manager
Consumer Insights Manager
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Job Description
At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!
** This is not a remote position. T-Mobile is a hybrid work environment requiring work in the office three (3) days per week. The successful candidate will be located in either the greater Seattle Washington Fisco Texas or Overland Park Kansas areas.**Job Overview
This position is responsible for delivering competitive insights to T-Mobile Marketing and other internal business owners by monitoring analyzing and synthesizing the marketing strategies and go-to-market tactics of key competitors. This role will support one or more of the following lines of business: Broadband Postpaid Business Postpaid Consumer Prepaid. Assists Senior Manager and Director with communicating competitive insights and influencing business decisions.
T-Mobile requires U.S. citizenship for certain roles within the organization. This role requires U.S. citizenship. Individuals hired into this role will be required to submit documentation proving U.S. citizenship within the first 7 days of hire - failure to do so will result in termination.
Job Responsibilities:
- Monitors collects and analyzes competitors pricing promotions products and other marketing actions through surveillance of competitors websites advertising customer communications and other publicly available sources of information.
- Monitors and analyzes customer preferences market trends and other macro factors that could impact the competitive environment.
- Analyzes and synthesizes available primary and secondary research to understand trends in the competitive landscape.
- Assists with ad-hoc and periodic competitive assessments requested by marketing and other internal stakeholders.
- Effectively communicates conclusions and recommendations in a format suitable for senior management that meet requirements for technical rigor conciseness and actionability.
- Builds effective working relationships and works collaboratively with key internal teams.
Work Experience
- 3-5 years of experience of analytical or research experience (Required)
- 3-5 years of professional experience in role with demonstrated ability to research specific topics and deliver insights that answer or address specific business or customer questions (Required)
- 3-5 years of experience working collaboratively in a team environment (Required)
- 3-5 years of competitive intelligence or marketing research experience. (Preferred)
- 3-5 years of experience working in one or more of the following industries: wireless broadband/internet consumer electronics or technology. (Preferred)
- 3-5 years direct interaction and working collaboratively with marketing or sales professionals. (Preferred)
Knowledge Skills and Abilities:
- Competitive Analysis (Required)
- Data Analysis (Required)
- Market Analysis (Required)
- Cross Functional Relationships (Required)
- Collaboration (Required)
- Microsoft Office/SharePoint (Required)
- Financial Analysis (Preferred)
- Performance Analysis (Preferred)
- Vendor Management (Preferred)
- Marketing (Preferred)
- Database Marketing (Preferred)
- Wireless (Preferred)
- Broadband/Internet (Preferred)
Education:
- Bachelors Degree (Required); Marketing Business Analytics or related field (Preferred)
#LI-Corporate
- At least 18 years of age
- Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): Yes
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Base Pay Range: $78300 - $141300Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.
At T-Mobile employees in regular non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out.Never stop growing!
As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!
T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Required Experience:
Manager
Employment Type
Full-Time
