Patient Navigator (H)

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CORE JOB FUNCTIONS
1. Conducts patient evaluations to obtain information necessary for the development of an effective treatment plan.
2. Ensures patients have access to insurance and social service programs for which they are eligible.
3. Provides patient reminders of upcoming appointments and acts as liaison between patients and providers.
4. Identifies and resolves real or perceived barriers to care.
5. Educates and counsels patients on issues related to their health and life situations.
6. Maintains current knowledge of community health welfare resources and any other programs available to patients.
7. Handle patient communications and contact healthcare facilities for medical records.
8. Address care gaps with the nurse navigator.
9. Prepares tracks and processes medical records and pathology specimens. Reviews and file medical records for completeness; use tracking systems for accurate documentation.
10. Provides administrative support to the department by answering phones address inquiries and direct calls or take messages Copy fax emailing and mailing records while ensuring confidentiality.
11. Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS
Education:
High School Diploma or equivalent/relevant experience certification or license

Experience:
Minimum 1 year of relevant experience required

Certification and Licensing:
Refer to department description for applicable certification requirements

Knowledge Skills and Abilities:

• Learning Agility: Ability to learn new procedures technologies and protocols and adapt to changing priorities and work demands.
• Teamwork: Ability to work collaboratively with others and contribute to a team environment.
• Technical Proficiency: Skilled in using office software technology and relevant computer applications.
• Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge skills and abilities required for the job.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.

UHealth-University of Miami Health System South Floridas only university-based health system provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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