Workplace Coordinator
Workplace Coordinator
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Job Description
About the team
The future of work is here! At Zillow we are creating our own destiny - redefining work as we knew it and embracing flexible distributed ways of working. As Zillow continues its growth as a distributed company our workplaces continue to serve an integral role in connection and collaboration through free address office space team gatherings and events on-site. The Workplace Team provides support for Zillow employees in-office experience including employees using ZG office for heads down work and critical in-person team gatherings. This role will have a customer-first mindset with specific focus on helping drive success for critical on-site gatherings.About the role
Assist in day-to-day operations of the office including ordering of office supplies submitting building request tickets ensuring cleanliness of space etc.
Ensure event spaces desk areas collaborative and focused areas are neat maintained and kept to high standards.
Answer and resolve incoming tickets for employee assistance and meeting SLA requirements.
Enhance the workplace experience by providing day-to-day support for all in-office events and operational services in a timely professional manner; creating memorable experiences for ZG employees.
Partner with Zillows Internal Gatherings Coordinators to understand event needs and carry out pre-event support including but not limited to fulfilling event supply requests setting up and resetting rooms handling catering order communications etc.
Providing day of event support for all onsite events including handling requests as they arise helping with any questions or concerns from event attendees working with onsite day porters to confirm room set-ups and cleanliness etc.
Assisting in virtual support to all ZG offices when team members are out answering employee questions and/or guiding them to the correct resource.
Follow incident response guidance for any Seattle office incidents
Who you are
Requires 1-2 years of experience supporting a corporate workplace.
Previous event support experience is a plus.
High School Diploma or equivalent required; college degree preferred.
Previous customer service/hospitality experience preferred.
Experience working with deadlines and metrics.
Excellent analytical and problem solving skills.
Strong communication skills both verbal and written
Must have working knowledge of Microsoft Office Suite and Google Suite
Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States Zillow and its affiliates help movers find and win their home through digital solutions first class partners and easier buying selling financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job youre in you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation our passion to redefine the employee experience a fundamental commitment to Equity and Belonging and world-class benefits. These benefits include comprehensive medical dental vision life and disability coverages as well as parental leave family benefits retirement contributions and paid time off. Were also setting the standard for work experiences of the future where our employees are supported in doing their best work and living a flexible well-balanced life. But dont just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations including: the 100 Best Companies to Work For Glassdoor Employees Choice Award Bloomberg Gender-Equality Index Human Rights Campaign (HRC) Corporate Equity Index and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive innovative environment with the best employees. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. If you have a disability or special need that requires accommodation please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality intellectual property assignment customer and employee non-solicitation and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer you may request a copy from your Recruiter.
Required Experience:
IC
Employment Type
Full-Time
