Merchant Services Relationship Manager Vice President
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Join the Merchant Services team! As a key member of the team you will drive the end-to-end client experience.
As a Relationship Manager within theDiversified Industries team in Merchant Services you will manage a select portfolio of global large corporate clients. You will collaborate closely with the firm-wide bank coverage team JPMorgan Payments Treasury Services. Your role involves maintaining strong relationships with key decision-makers and influencers within your assigned client relationships. You will work towards meeting JP Morgan Merchant Services profitability goals through strategic client management re-contracting existing business and identifying pursuing and acquiring additional business within your designated portfolio.
Job responsibilities
- Achieve firm-wide business objectives including the annual revenue plan at target margins; by maintaining and growing existing relationships identifying incremental business and maintaining high levels of client satisfaction
- Execute sales/support strategies in conjunction with other lines of business; including but not limited to the Commercial Bank Corporate Client Bank JPMorgan Payments Treasury Services FX and Card Services to optimize product and service delivery
- Act as a principal point of contact to internal partners and as the primary contact for the client relationship on behalf of Merchant Services
- Establish and maintain strong internal partnerships with respective JPMorganChase coverage teams through on-going collaboration and communication
- Implement and support ongoing client strategy and co-coordinating cross-sell opportunities with other parts of JPMorgan Payments Treasury Services
- Understand client needs by applying a strategic consultative selling approach to cultivate payments optimization strategies and develop appropriate product solution recommendations
- Prepare and deliver quarterly business reviews and analysis on strategic client relationship as well as provide compelling financial and market analysis to support proposals to expand business
- Participate in external industry conferences to ensure market visibility for the JPMorgan franchise within the identified market segment
Required qualifications capabilities and skills
- 8 years of experience in strategic relationship management and/or business development in the Payments industry
- Contract negotiation experience
- Senior sales and account executive management experience
- Experience managing complex clients
- Demonstrated ability to grow and expand relationships with Fortune 500 caliber clients
- Experience and comfort level working with C-suite level client stakeholders
- Demonstrated track record of collaboration across multi-faceted financial institutions or similar institutions especially with relationship bankers product service and operations partners
- Demonstrated ability to work across internal teams and external clients
- Strong presentation skills
- Exceptional verbal and written communication skills
- Travel Required
Preferred qualifications capabilities and skills
- Technology related experience
- Masters in Business Administration
- Expertise intravel industry working with auto rental and airlineswithin the payments industry
Required Experience:
Exec
Key Skills
- Change Management
- Financial Services
- Growing Experience
- Managed Care
- Management Experience
- Analysis Skills
- Senior Leadership
- Performance Management
- Process Management
- Leadership Experience
- negotiation
- Analytics
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
