Professional Services Operations Analyst
Professional Services Operations Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
Your Career
Palo Alto Networks is looking for an Professional Services Operations Analyst to support the Professional Services team. You will report to the Operations Senior Manager and are responsible for supporting the NAM operations PS Ops team.
Your Impact
This position calls for someone who has exceptional attention to detail extraordinary interpersonal skills and the drive to thrive in a fast-paced multi-tasking environment. This person is a self-starter flexible and has a high level of integrity.
Primary owner of Subcontractor Purchase Requisition process create Engagement Letters for suppliers build Purchase Request track approvals
Manage supplier PO funds support PS managers in adding additional funds
Track subcontractor costs for NAM for reporting and analytics
Update system and tools with required information and maintain the database up to date
Support pre-sales activities by building Statement of Works; build scope of services contract track and manage review process.
Support PSA tool (Clarizen) in creating and setting up projects for delivery team
Maintains quality service by establishing and carrying out organization standards.
To identify and recommend opportunities and process improvements based on findings and analysis
Provide regular and ad-hoc reporting
Qualifications :
Your Experience
Computer literacy qualified with bachelor degree in Computer Science Math Statistics or related field
2 years relevant experience in an international reporting environment (6 years overall)
Ability to work in a dynamic fast moving and demanding environment
Good communication skills with fluent English (both written and verbal)
Ability to collaborate with high-performing internal and outsourced teams
Efficient team player
Willingness to adapt and learn new systems tools and processes
Good knowledge and experience with SAP Ariba system is a plus
Well versed with GoogleSuite and MS Office applications
Additional Information :
The Team
PS Operations team supports Professional Services Focused Services and Customer Success teams globally.
Our primary responsibilities are: Application support and release management Automation / workflows Enhancements / bug fixesResource management support Subcontractor onboarding / invoice approval
Our Commitment
Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Close Protection
- Credit Control
- Customer Service
- Government
- Analytics
