Telecommunications Office Assistant Work Study

Schenectady, NY - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

This job is only available to students who qualify for Work-Study. If you are unsure whether you have been awarded Work-Study please contact the Financial Aid office at .

Answer incoming phone calls and handles other Telecom office duties as needed.

Department: Networking & Telecommunications

Location: Steinmetz Hall 100

Supervisor: Steve DeGeyter

Work available: Daytime; Monday-Friday

Rate of Pay: $9.70/hr

Essential Responsibilities & Duties:

Greets and assists visitors to the Telecommunications Office.
Provides operator services by answering incoming calls to the Main College Telephone number and assisting callers by providing information or by routing active telephone calls to the appropriate numbers.
Provides assistance to the Telecommunications Office by answering Help Desk calls relating to on campus telephone/voicemail questions and issues and assists callers when able to troubleshoot problems.
Provides field assistance to Telecommunications through building and replacing bad telephones and line cords and may include errands to any other buildings on or near campus. Assist with phone setups for meetings and conferences.
Provide assistance with projects that involve updating databases (voicemail phone mobile or other) from a computer to systems involved.

Qualifications:

Must be courteous and patient in handling sometimes frustrated callers.
Must know Excel and Word.
Occasionally handles confidential information. Sign confidentiality form.
Uses department document shredder and copy/fax machine as necessary.

Location: Schenectady NY

E-Verify Participation:Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

This job is only available to students who qualify for Work-Study. If you are unsure whether you have been awarded Work-Study please contact the Financial Aid office at .Answer incoming phone calls and handles other Telecom office duties as needed.Department: Networking & TelecommunicationsLocation:...