Office Coordinator In Motion Eagle Harbor

Carrollton - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Thank you for considering a career at Bon Secours!

Scheduled Weekly Hours:

Work Shift:

Days/Afternoons (United States of America)

Summary of Primary Function/General Purpose of Position (2-3 sentences)

Works directly with the Clinical Coordinator Site Coordinator and Rehab Manager to oversee all front office procedures and operations are performed accurately timely and in a professional manner. Must provide the highest level of customer service and professionalism to patients and co-workers. Proficient in current software and maintains daily weekly monthly tasks and reports. Works closely with all members of the team to achieve financial and program objectives. Helps to establish a work environment that allows for the recruitment and retention of clinical and administrative staff; implement strategies to exceed world class status with employee engagement.

Essential Job Functions

Manage and work internal/external referrals in a timely manner via referral WQ fax and phone. Ensure that all front office support staff are also trained working and maintaining referrals daily.
Pre- register and register all accounts on the DAR assign HARs verify insurance benefits and eligibility document benefits in the Benefit Collection tab within Epic and create an Estimate for the patient as needed. Reviews benefit information with the patient prior to scheduling follow up visits.
Answer the phone in a courteous manner collect copays and document collections deposits maintain medical records and keeping patient files up to date and accurate by scanning all required documents into the documents tab upon registration and the media manager upon discharge.
Obtain authorizations and track visits along with any additional documentation in accordance with requirements of insurance companies and contracted clients.
Working collaboratively with the Rehab Patient Access Supervisory team to resolve registration errors and unbilled accounts through patient WQs emails and other communication methods adopted by BSMH.
Creating editing updating and building the therapist and patient schedules to maximize efficiency and minimize downtime
Assists in the preparation of monthly reports on a regular basis and as requested.
Maintains confidentiality working with all patient accounts insurance and financial information at all times to comply with HIPPA guidelines and protect patient data privacy.
Maintain Joint Commission standards at all times.
Listen effectively to patient complaints and collect detailed information to assist Supervisor/Manager/Director with resolutions and identifying trends.
This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor subject to reasonable accommodation including working other OP Rehab clinics.

Employment Qualifications

Required Minimum Education:

High School Diploma or GED

Minimum Qualifications

Minimum Years and Type of Experience:

2-3 year of medical office experience preferred but not required. Must be knowledgeable of insurance terminology verification and authorization requirements administrative practices procedures and guidelines.

Other Knowledge Skills and Abilities Required:

Ideal candidates will have experience with data entry knowledge of medical terminology preferred but not required.

Other Knowledge Skills and Abilities Preferred:

Must possess organizational verbal communication and strong interpersonal skills. Demonstrates a high level of integrity trust and displays exceptional customer service. Ability to multitask in a fast-paced environment.

Bon Secours is an equal opportunity employer.

As a Bon Secours associate youre part of a Mission that matters. We support your well-being personally and professionally. Our benefits are built to grow with you and meet your unique needs every step of the way.

What we offer

Competitive pay incentives referral bonuses and 403(b) with employer contributions (when eligible)
Medical dental vision prescription coverage HSA/FSA options life insurances mental health resources and discounts
Paid time off parental and FMLA leave shot- and long-term disability backup care for children and elders
Tuition assistance professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Physical Therapy - Eagle Harbor - Maryview

It is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .

Required Experience:

Thank you for considering a career at Bon Secours!Scheduled Weekly Hours:40Work Shift: Days/Afternoons (United States of America)Summary of Primary Function/General Purpose of Position (2-3 sentences)Works directly with the Clinical Coordinator Site Coordinator and Rehab Manager to oversee all front...