Preventative Maintenance Technician Field Service

REQUIREMENTS:

High school diploma or equivalent required. Must hold a valid CDL or valid drivers license. Typically requires at least two years of relevant experience. Strong communication analytical and interpersonal skills are essential. Must successfully pass a background check physical exam and drug screening.

RESPONSIBILITIES:

• Independently perform inspections maintenance and repairs on a wide range of Stowers Machinery equipment at customer job sitestaking ownership of every task and delivering high-quality service without supervision.

• Operate with precision and accountability ensuring work is completed accurately efficiently and error-free reflecting our trust in your expertise.

• Demonstrate pride in craftsmanship by accepting full responsibility for your work and understanding its direct impact on our customers and our companys reputation.

• Confidently inspect equipment assess parts reusability and build accurate materials listsshowcasing your technical judgment and autonomy.

• Show initiative and personal investment in your work with continuous growth in skill and knowledge.

• Use diagnostic tools and testing procedures to make sound repair decisions and efficiently plan and execute jobs all while leading by example.

• Provide leadership when needed by guiding and mentoring other technicians on larger jobs contributing to a culture of shared success.

• Drive safely and responsibly adhering to all DOT laws while representing Stowers in the field.

• Maintain and safeguard personal and company tools including keeping detailed records and investing in the right equipment to support your performance.

• Accurately complete service reports and timecards daily showing accountability and professionalism without requiring supervision.

• Manage parts ordering returns and core credits independently ensuring the right parts are used and costs are controlled.

• Communicate clearly and effectively with teammates and customers reinforcing your role as a trusted expert.

Safety

• Know and follow all Company and customer safety rules including maintaining a safe clean and orderly work area fully participating in Company accident prevention and safety improvement activities.
• Must have the physical ability to wear Personal Protective Equipment (PPE) including protective glasses protective gloves and protective clothing and footwear as required by the job.

Customer Satisfaction

• Respond to all customer requests in a professional courteous timely and responsive manner.
• Maintain a clean professional personal appearance at all times meeting all Company standards for professionalism.
• Keep the Manager continually apprised to assist in answering customer questions and problems when necessary.

Business

• Supports the organizations mission vision and values by exhibiting the following behaviors: honesty integrity and respect while delivering high-quality solutions and maintaining a positive attitude and a safe work environment.
• Accepts responsibility for mistakes or problems. Maintains ownership of assigned tasks.
• Demonstrate a positive attitude and a high level of personal credibility and integrity with customers management and dealership co-workers.
• Must be dependable. Consistently arrives at work on time when scheduled fully ready to work.
• Maintain company and product confidentiality.
• Attend and participate in all meetings training and activities as required.
• Adhere to all Company policies departmental procedures and rules.
• All other duties as assigned.

Work Conditions

• Maintain a clean safe working environment.
• Communicate effectively verbally and in writing.
• Must be honest reliable and dependable and display a positive attitude.
• Must be able to work well under occasional pressure or within work standards and deadlines.
• Must be able to work independently and/or with others in a team environment.
• Able to work a standard five-day schedule including daily overtime and occasional weekend hours as needed.
• Meet all eligibility requirements to drive Company vehicles including a current valid drivers license issued by the resident State.

Physical Requirements

• Pass a pre-employment background check physical exam including drug screen and meet all physical requirements for the position.
• Able to lift 20-70 pounds occasionally. And push or pull up to 100 pounds.

About the Company:

Stowers Machinery is fortunate to have served East Tennessee since Tennessee is a great place to live work and raise a family. Stowers is fortunate to represent Caterpillar the worlds leading manufacturer of equipment a company always striving to meet the demands of changing markets. Stowers is fortunate to have loyal customers who have joined in a partnership that is mutually Stowers is fortunate to have dedicated employees who love this business and are willing to work tirelessly to meet or exceed the customers expectations.

Required Experience:

IC