Overview
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company operating a marketplace for consumers sellers and content creators. It offers merchandise and content purchased for resale from vendors and those offered by third party sellers.
Position: Project/Program Manager IV
Location: Seattle WA
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Onsite
Job Description:
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The clients Design Excellence (ADX) is an internal team aiming to elevate the impact of design at the client and our reputation as a top destination for design talent.
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We are looking for a talented and passionate Project/Operations Manager.
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Youll lead process and workstreams on behalf of the team delivering mechanisms to keep on budget and on track.
Key job responsibilities
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Oversee capacity planning intake budget scheduling and reviews
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Create and publish recaps securing approvals with mid- to upper-level leadership.
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Create and maintain standard operating procedures (SOPs)
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Develop and track key performance metrics (KPIs) to ensure operational efficiency
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Own program strategy for end-to-end delivery using project development process lifecycles and workflows.
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Drive continuous improvement initiatives and process optimization
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Clarify constraints and make appropriate trade-offs to decrease time-to-market and effectively gain alignment.
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Identify blockers develop clear mitigation plans and communicate effectively with stakeholders.
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Keep both internal and partner teams informed and aligned on priorities and risks.
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Manage other design or internal projects as assigned.
Candidate Requirements:
- Experience with capacity planning intake budget scheduling and reviews
- (Air Table Smart Sheets Asana)
- 5 years of experience in operations management preferably in technology or digital services
- Strong analytical and problem-solving skills
- Excellent project management capabilities
- Proven track record of process improvement and optimization
- Strong communication skills
- Experience with data analysis and reporting tools
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Client FORMER IDEAL
Top 3 must-have hard skills
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Experience with capacity planning intake budget scheduling and reviews
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Air Table Smart Sheets Asana
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5 years of experience in operations management preferably in technology or digital services
TekWissen Group is an equal opportunity employer supporting workforce diversity.