Apptad DESK SIDE SERVICES

Minneapolis, MN - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title : Desk Side Service

Location : Minneapolis Minnesota (5 days Onsite)

JD:

Provide on-site technical support and troubleshooting for end-users desktop and software issues.
Diagnose and resolve technical problems related to operating systems applications including

Microsoft Windows and Microsoft Intune.

Communicate and work comfortably with customer executives and end users.
Collaborate with IT teams to escalate and resolve complex issues in a timely manner.
Document all support activities including resolutions in the ticketing system.
Ensure compliance with customer IT policies and procedures.
Manage incoming inventory as part of the project
Reimage laptops to new version of image

Job Title : Desk Side Service Location : Minneapolis Minnesota (5 days Onsite) JD: Provide on-site technical support and troubleshooting for end-users desktop and software issues. Diagnose and resolve technical problems related to operating systems applications including Microsoft Windows and M...