Specialist Works Team Leader (Guildford area)

Specialist Works Team Leader

Location: London

Salary: 30000

Contract: Permanent full-time

Start date: As soon as we find the right person

Who we are

Were a commercial cleaning and support services company proudly B Corp certified ethical by design and focused on building meaningful partnershipsnot just ticking boxes.
With 600 team members and annual revenue exceeding 13M were growing fast with plans to reach 30M by 2030!

We believe in the importance of treating each member of our team as an individual and we respect the diversity of our workforce. By working together our team members cultivate a sense of accountability. We value the differences and individuality of our team members and believe that the differences in thoughts culture ethnicity and experience make our company stronger and a better place to work.

Who were looking for

A sharp detail-driven team leader with a passion for delivering top tier service a person who is used to working in a fast-paced environment where every day brings a new challenge this is a diverse hands-on role where youll work with frontline teams to ensure we exceed service expectations and build strong relationships with clients and employees alike.

What youll be doing:

Lead & Inspire: Motivate develop support and work along side cleaning teams to deliver exceptional service.

Manage Efficiently: Oversee recruitment work schedules employee relations and team performance while fostering a positive cohesive work environment.

Ensure Service Excellence: Drive compliance with Service Level Agreements (SLAs) across multiple sites. or project-based assignments.

Monitor Budgets & Payroll: Keep costs in check while ensuring accurate payroll processing.

Build Relationships: Be the go-to person for customers and employees ensuring smooth operations and client satisfaction.

Champion Best Practices: Maintain cleaning plans and schedules troubleshoot issues and think on your feet in a fast-moving environment.

Stock Management: Ensure all sites have sufficient cleaning materials and consumables. Ensure the van supplies are sufficient and equipment is well kept.

Why join NuServe

A rewarding role where youll make a real impact.

Ongoing training & career development to help you grow.

A supportive inclusive workplace culture where your contributions are valued.

Access to an exclusive shopping platform with discounts from 3500 retailers.

Recognition & rewards through our Above and Beyond program.

28 days annual leave because work-life balance matters.

Sound like your kind of job

Wed love to hear from you. Send us your CV and a short note telling us what youre great atand what you want to build with us. Because the difference between good and great is rarely found on the front pageits in the fine print.