DescriptionWe are looking for a passionate individual to join our design team where you will create end-to-end digital experiences for B2B2C distribution. You will collaborate with some of Asia Pacifics largest banks fintechs e-commerce platforms and telcos through the lens of insurance solutions. Your work will shape consumer journeys that touch millions of lives across the region creating long-term customer relationships.
This position is ideal for someone who thrives on creating high-quality visually polished UI designs while also supporting UX research journey mapping and customer advocacy. Youll collaborate closely with senior designers product managers and cross-functional teams to bring customer-centric solutions to life. You will be designing full customer journeys from first click discovery purchase claims customer loyalty and winning back customers.
- Produce high-quality UI designs for web and mobile including wireframes mock-ups prototypes and final visual assets in Figma that are ready for delivery
- Apply strong visual design principles (layout typography color interaction patterns) to create polished user-friendly experience that are based on Design Systems and component libraries adherent to our brand ensuring consistency across projects and platforms
- Work closely with the tech team to refine visual polish and design details learning best practices in execution and delivery while creatively solving for development challenges
- Maintain and organize design files to improve productivity collaboration and clear documentation on decisions and version control
- Support customer journeys and UX research activities (e.g. mapping surveys usability feedback) as a secondary function
- Participate in design sprints and workshops contributing to ideas and design perspectives while delivering outputs that are timely and with high quality
- Advocate for the customer within the project ensuring design decisions align with user needs and expectations
- Collaborate cross-functionally with tech product and partnership stakeholders to ensure design consistency and quality is met across all platforms delivering to a high standard
QualificationsRequired
- 3 - 5 years of experience in UI design and sprint participation
- Strong portfolio demonstrating UI design skills and a good eye for visual detail
- Proficiency in Figma design systems prototyping and collaboration features
- Experience in Design Systems file maintenance and documentation within a framework
- Basic understanding of UX research methods (e.g. user interviews usability testing journey mapping surveys)
- Ability to work in a fast-paced agile environment contributing effectively in sprints and cross-functional teams
- Strong communication skills and a collaborative mindset
- Understanding customer segmentation touchpoints and crafting solutions based on business needs
- Able to work in a collaborative environment actively contributing to meetings and the overall success of our strategies
- Keen eye and strong attention to detail throughout your work
- Ability to effectively prioritize iterate and problem-solve in a fast-paced environment
- Proactive and self-starter able to take on projects independently and always deliver with high-quality
- Interest in and awareness of emerging industries and technologies
Desired
- Other media creation skills like video animation motion graphics
- End-to-end customer asset experience post-sale banners that increase engagement and loyalty over a long-term
- User-centered design (UCD) planning and conducting user research user testing A/B testing rapid prototyping heuristic analysis usability and accessibility concerns.
- Understanding of HTML5 CSS3 JavaScript bootstrap