Service Technician Associate IV
Service Technician Associate IV
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$ 20 - 25
1 Vacancy
Job Description
The Lead Technician Level IV directs System Technicians for day-to-day work including scheduling work assignments priority setting and problem resolution for component-level corrective maintenance on components from Ticket Vending Machines (TVMs) Ticket Office machines (TOMs) Gates and Validators.
Responsibilities
Act independently to determine methods and procedures for new assignments.
Responsible for spares management including replenishment.
Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues.
Makes recommendations for new procedures and contributes to developing concepts and techniques.
Interacts with the Customer and Vendors to resolve outages failures coordinate changes and updates.
Acts as a facilitator and team leader
Completes complex tasks in practical ways.
Provides technical on-site maintenance and support for new and existing systems.
Receives little instruction on day-to-day work and general instructions on new assignments.
Works on problems of diverse scope where data analysis requires evaluation of identifiable factors.
Demonstrates good judgment in selecting methods and techniques for obtaining solutions
This job may include any aspect of field support and is not limited to system hardware and software.
Perform component and board-level maintenance of all TVMs TOMs Gates and Validators components. Perform required corrective maintenance document all activities on the computer using various programs assume responsibilities for maintaining Shop Inventory use computer skills to include MS Word & Excel and perform Light administrative duties (Entering Service Report data).
Requirements
Hold a High School Diploma
Have electrical/mechanical troubleshooting skills
Possess customer service skills
Demonstrate mechanical skills
Have reliable transportation and a valid drivers license
Can work 5:30 AM-02:30 PM or 01:30 PM-09:30 PM shifts
Able to be on call for weekend work
Flexible Working
At Conduent we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role you can expect the following working conditions:
Onsite work: Work in our local office receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.
Working For You
Perks and rewards designed for you:
Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your familys needs and start on the first day of employment.
Retirement Savings: We will support you as you save for your future.
Employee Discounts: We offer you access to a vast selection of global national and local discounts on merchandise services travel and more.
Career Growth Opportunities: We help you thrive so together we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
Great Work Environment: We are proud of our award-winning culture and the recognition weve received for our diversity efforts.
Join Us
At Conduent we are one team one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
- Bring your authentic self to work
- Grow and thrive both personally and professionally
- Make a difference with our clients in our communities and with the millions of people we support
When you join Conduent you are engaged in creating the future - both our companys and your own. With more than 60000 associates across 24 countries we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and addition to base pay this position based on business need may be eligible for a bonus or addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $20.31-$25.38.
Required Experience:
IC
Employment Type
Full Time
