German Customer Support Hybrid in Malta

Birkirkara - Malta

Monthly Salary: Not Disclosed

Posted on: 30-09-2025

Vacancies: 1 Vacancy

Job Summary

Ready for a New Chapter Launch Your Career in Sunny Malta!

Dreaming of starting fresh by the sea Malta offers more than stunning coastlinesits a thriving hub for global career opportunities. Were searching for a motivated and detail-oriented Customer Specialist to join our energetic team. If you excel in dynamic environments embrace challenges with confidence and want your work to make a tangible difference this could be your perfect role.

Role Overview:

As a Customer Specialist youll support customers exclusively through email and live chatno phone calls involved. Your role will center on maintaining content quality upholding community guidelines and identifying fraudulent activity all while delivering exceptional service.

Key Responsibilities:

Respond promptly and clearly to customer inquiries via email and chat ONLY
Review and moderate user-generated content to meet platform standards
Detect and resolve suspicious or fraudulent activity
Maintain accurate and organized case records
Collaborate with internal teams to refine support processes
Utilize modern tools to ensure precise and high-quality communication
Meet performance targets and contribute to team success
Build effective communication channels with internal departments and external stakeholders
Stay updated through continuous training and best practices

Requirements:

Fluent in German (C1/C2 level)
Fluent in English (B2 level)
EU citizenship or Maltese Residency Card
0-1 year of experience in customer support
Strong leadership analytical and communication skills
Eagerness to learn and grow

Why Join Us:

Competitive Salary: We recognize your skills and dedication
Performance Bonuses: Earn rewards for your achievements
Transportation: Convenient company transport from designated locations
Relocation Assistance: Smooth onboarding support
Career Growth: Opportunities to develop professionally
Hybrid Work Model: Flexible options for a better work-life balance

Excited to take the next step in your customer support journey Apply now and well connect with you soon!

Ready for a New Chapter Launch Your Career in Sunny Malta! Dreaming of starting fresh by the sea Malta offers more than stunning coastlinesits a thriving hub for global career opportunities. Were searching for a motivated and detail-oriented Customer Specialist to join our energetic team. If you exc...

Ready for a New Chapter Launch Your Career in Sunny Malta!

Role Overview:

Key Responsibilities:

Respond promptly and clearly to customer inquiries via email and chat ONLY
Review and moderate user-generated content to meet platform standards
Detect and resolve suspicious or fraudulent activity
Maintain accurate and organized case records
Collaborate with internal teams to refine support processes
Utilize modern tools to ensure precise and high-quality communication
Meet performance targets and contribute to team success
Build effective communication channels with internal departments and external stakeholders
Stay updated through continuous training and best practices