The award-winning Forbes 4-Star and AAA 5-DiamondWaldorf Astoria Monarch Beach Resort & Clubis looking for aTram Driver (Part-Time) to join the team!
Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach this town played an iconic role in the emergence of Californias surf culture and today is celebrated for its laid-back vibe and fun active lifestyle.
The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms 115000 square feet of indoor and outdoor meeting space and 8 food and Beverage outlets.This includes4 restaurants a beach club lounge marketplace and IRD.
Classification: Part-Time (Typically 2 to 4 shifts per week depending on business needs)
Shift: PM Shift typically 8 hours shifts from 1 or 2PM. must have availability to work weekends weekdays and holidays.
Compensation: $20.50 plus tips plus part-time benefits.
What will I be doing
As a Driver you would be responsible for greeting guests and driving guests to and from requested destinations in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
Welcome and assist guests in tram areas.
Assist with any guests requests or needs in regards to transportation around the property.
Operate radio or similar device to communicate with base station or other vehicles to report status of service.
Listen and respond to guest inquiries using a positive clear speaking voice. Answer questions and offer assistance giving accurate information regarding outlet hours other hotel services directions to local attractions or function rooms car rentals air line shuttle service etc.
Maintain cleanliness behind the greeter stand.
Perform other duties as requested such as executing special guest requests.
Be totally familiar with and inform guests of hotel facilities hours of operation and special promotions.
EOE/AA/Disabled/Veterans
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
In addition we look for the demonstration of the following key attributes:
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to have an award-winning workplace culture ranking#1 Best Company To Work For in the U.S.We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits.Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportiveparental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.