Internal Automotive Service Advisor

Barrington, RI - USA

Monthly Salary: Not Disclosed

Posted on: 29-09-2025

Vacancies: 1 Vacancy

Job Summary

At BMW of Barrington part of the esteemed Murgado Automotive Group we strive to deliver a luxury service experience that matches the iconic BMW brand. As a leader in the automotive industry we prioritize customer satisfaction and top-tier service. We are seeking a passionate and driven Automotive Service Advisor to join our growing team. If you have a talent for customer service strong automotive knowledge and thrive in a fast-paced environment this is the perfect opportunity for you!

Position Overview:

As an Automotive Service Advisor at BMW of Barrington you will be the face of the service department helping our customers understand their vehicles maintenance and repair needs. You will act as a liaison between customers and our team of expert technicians ensuring that every interaction is smooth transparent and results in complete customer satisfaction.

Key Responsibilities:

Greet customers warmly and listen to their vehicle concerns and needs.

Advise customers on the required repairs and recommend additional maintenance services to ensure optimal vehicle performance.

Provide accurate cost estimates and timelines for vehicle repairs and services.

Communicate directly with technicians to ensure vehicle repairs are completed efficiently and correctly.

Maintain detailed records of services and customer interactions.

Ensure customers are informed of their vehicles progress throughout the service process.

Foster a trusting relationship with customers by delivering exceptional customer service and addressing concerns promptly.

Perform quality checks on completed repairs and ensure customer satisfaction before the vehicle is returned.

Follow up with customers to ensure they are satisfied with their experience and encourage repeat business.

Qualifications:

2 years of experience as a Service Advisor in an automotive dealership preferably with luxury brands.

Strong knowledge of vehicle repair and maintenance services.

Excellent communication skills both written and verbal.

A proven ability to explain technical information to customers in a way that is easy to understand.

Exceptional organizational skills and attention to detail.

Strong sales and upselling abilities.

Ability to multitask and thrive in a fast-paced environment.

Proficiency with dealership software (CDK Reynolds & Reynolds etc.) is preferred.

A valid drivers license with a clean driving record.

What We Offer:

Competitive salary with performance-based bonuses.

Comprehensive benefits package including medical dental and vision insurance.

401(k) plan with company match.

Paid time off holidays and vacation days.

Opportunities for career growth within the Murgado Automotive Group.

Ongoing training and development to keep you updated with the latest automotive technologies.

Employee discounts on vehicles services and parts.

A positive supportive work environment within a luxury automotive brand.

Why Mercedes-Benz of Foothill Ranch

When you join BMW of Barrington youre joining a team committed to delivering excellence. We take pride in offering unparalleled service to our customers and we look for individuals who share that same passion for the automotive industry and customer service. This is your chance to work with a prestigious brand in a dealership known for its exceptional service and high standards.

Apply Today!

Are you ready to elevate your career in the automotive industry with BMW Apply now to join the Mercedes-Benz of Foothill Ranch team and make a meaningful impact as a Service Advisor. Submit your resume and application today!

$100000 - $200000 a year

Income based on performance.

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity color religion national origin gender sexual orientation/transgender status age disability martial/parental status citizenship status military status political affiliation and/or beliefs pregnancy order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department ofHomeland and Security.

Required Experience:

Unclear Seniority

At BMW of Barrington part of the esteemed Murgado Automotive Group we strive to deliver a luxury service experience that matches the iconic BMW brand. As a leader in the automotive industry we prioritize customer satisfaction and top-tier service. We are seeking a passionate and driven Automotive Se...