Business Operations AnalystSenior Analyst (Rate Management & New Business Intake)
Business Operations AnalystSenior Analyst (Rate Management & New Business Intake)
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Salary Not Disclosed
1 Vacancy
Job Description
Morgan Lewis is recognized for exceptional client service legal innovation and commitment to its communities. Our global depth reaches across North America Asia Europe and the Middle East with the collaboration of more than 2200 lawyers and specialists who provide elite legal services across industry sectors for multinational corporations to startups around the world.
The Business Operations Analyst/Senior Analyst (Rate Management & New Business Intake) will play a key role in supporting the Firms rate management billing administration and new business intake (NBI) functions. This position ensures accuracy compliance and efficiency across client onboarding pricing and rate administration processes working closely with attorneys partners and administrative teams to support the Firms financial and operational goals. This position will reside in our Philadelphia office with a hybrid in-office/remote working schedule.
Key Responsibilities:
Execute and optimize the NBI process including accurate client/matter setup in Elite 3E ensuring fee arrangements billing instructions and pricing nomenclature are correctly applied.
Set up and maintain billing rates (timekeeper client and matter-specific) in Elite 3E including exceptions AFAs and client pricing comments.
Monitor and update arrangements for associate matriculation promotions and other rate adjustments to ensure timely compliance.
Ensure billing instructions task codes pricing notes and related data are accurately captured and standardized across systems.
Analyze client pricing arrangements to confirm correct system setup and efficient execution.
Partner with attorneys partners and Finance/Operations teams to troubleshoot issues and ensure seamless onboarding of clients and matters.
Assess and audit the Firms NBI and Rate Management workflow reviewing client/matter submissions for accuracy policy compliance and alignment with Standard Terms of Engagement.
Administer the Annual Rate Survey (ARS) process ensuring accurate setup monitoring and reporting of firmwide rates in coordination with Finance and leadership.
Oversee data governance and operational accuracy across NBI and Rate Management processes ensuring alignment with firm policies and pricing structures.
Auxiliary Responsibilities:
Assist with system enhancements and testing (e.g. Elegrity Workday Elite 3E) providing feedback and troubleshooting support.
Create reports and analyses (Qlik Excel etc.) to support leadership identify trends and track compliance with client arrangements.
Support special projects and strategic initiatives including but not limited to pricing/rate reviews revenue leakage audits and process improvement efforts.
Collaborate with cross-functional teams (e.g. Business Development Finance HR etc.) to align operational processes with firmwide goals.
Build and maintain models dashboards and reporting tools to streamline internal workflows and enhance visibility into performance matter budgets and rate structures.
Provide ad hoc support to attorneys and leadership including reporting on deal rates budgets and proforma billings.
Qualifications:
Bachelors degree in Finance Accounting Data Science Information Systems/Technology or a related business discipline preferred but not required.
For the Analyst Minimum of 1-2 years of relevant experience; For the Senior Analyst 3-5 years of relevant experience preferred.
Demonstrated proficiency in Microsoft Office MS Excel MS Access and MS Word.
Preferred experience in Legal Operations technology/tools: Elite 3E Elegrity Qlik
Excellent financial and analytical skills.
Strong communication skills outstanding judgment and a strong service orientation.
Ability to manage multiple priorities while delivering the highest quality work product.
Experience in providing strategic financial support and working collaboratively with leadership to achieve business targets is preferred.
Understanding of legal industry billing practices pricing concepts and market benchmarks (e.g. AFAs procurement rate benchmarking) preferred.
#LI-Hybrid
Morgan Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition veteran status gender identity genetic information or any other characteristic protected by federal state or local law.
Pursuant to applicable state and municipal Fair Chance Laws and Ordinances we will consider for employment qualified applicants with arrest and conviction records.
California Applicants: Pursuant to the California Consumer Privacy Act the following link contains the Firms California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates
Morgan Lewis & Bockius LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability religious belief or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process please contact Talent Acquisition at 888.534.5003 or
If hired your employment relationship with the firm will be on an at-will basis meaning that the firm may modify the terms and conditions of your employment at any time and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice although reasonable notice would be expected.
Required Experience:
Senior IC
Employment Type
Full-Time
