Lead Patient Care Coordinator
Lead Patient Care Coordinator
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Job Description
Petaluma Endodontics is seeking a Lead Patient Care Coordinator to join and support our busy specialty practice.
Were looking for a talented and organized front office professional who can balance patient care with leadership this role youll not only manage day-to-day patient interactions but also help guide our administrative team to ensure smooth operations efficient scheduling and an exceptional experience for every patient.
Your Responsibilities
- Oversee daily front office operations including patient check-in/check-out scheduling and communications
- Support mentor and train front office staff delegating tasks and ensuring consistency in service
- Monitor schedule flow to maximize provider availability and minimize patient wait times
- Ensure accurate entry of patient information insurance verification and consent forms
- Serve as the go-to resource for escalated patient concerns addressing them with empathy and professionalism
- Collaborate with clinical and leadership teams to align patient coordination with practice goals
- Maintain a welcoming and organized reception area while upholding front office procedures and service standards
- Other responsibilities as needed
Your Background
- Proven experience in a dental or medical front office setting
- Demonstrated ability to lead or mentor team members in a fast-paced environment
- Strong communication organizational and multitasking skills
- Proficiency with dental practice management software and scheduling systems
- Knowledge of insurance verification and patient financial processes preferred
- Commitment to excellent patient service and a supportive team environment
- High school diploma or equivalent
Why You Should Join Our Team
A career with us means working alongside dental assistants sterilization technicians office managers patient care coordinators and moreall focused on exceptional care and outcomes. We value continuous learning collaboration and a culture where every team member can thrive both at work and outside of it.
Your Benefits & Perks:
- BCBS High Deductible & PPO Medical insurance Options
- VSP Vision Coverage
- Principal PPO Dental Insurance
- Complimentary Life Insurance Policy
- Short-term & Long-Term Disability
- Pet Insurance Coverage
- 401(k)
- HSA / FSA Account Access
- Identity Theft Protection
- Legal Services Package
- Hospital/Accident/Critical Care Coverage
- Paid Time Off
- Diverse and Inclusive Work Environment
- Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members past future and present to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range
$18 - $30 USD
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race color age religion gender national origin disability sexual orientation gender identity protected veteran status or other characteristics in accordance with the relevant governing laws. Specialty1 Partners Privacy Policy and CCPA statement are available for view and download at Partners and all its affiliates participate in the federal governments E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hires completion of Form I-9 Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify go to click on the Employees Link to learn more.
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Required Experience:
IC
Employment Type
Full Time
