VP, Cloud Operations Lead, Technology Group

Location:Singapore

Job Function:Technology Group

Job Type:Permanent

Req ID:16741

Recruiter:Yvonne Loh

GIC is one of the worlds largest sovereign wealth funds. With over 2000 employees across 11 locations around the world we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the worlds industry leaders. As a leading global long-term investor we Work at the Point of Impact for Singapores financial future and the communities we invest in worldwide.

Technology Group
We experiment design and lead a 247 global business where we support core capabilities in asset management trading investment operations and risk management. We deliver secure reliable and integrated solutions and provide insights on new and emerging technologies.

Infrastructure Team
You will help to build and sustain strong technology foundations forming the bedrock of GICs digital solutions.

What will you do as an VP Cloud Operations Lead

We are seeking a highly skilled Cloud Operations Lead based on ITIL 4 standards. The ideal candidate will have over 10 years of experience in the cloud operations space preferably within the Financial Services Industry (FSI). This role requires a proactive individual who can effectively manage cloud environments ensuring timely communication and resolution which may on occasion include late evenings or weekends.

Enable Cloud Native Transformation Strategy and Roadmap

• Enable the next iteration of GICs cloud strategy by planning and executing against the vision for an agile organization that leverages cloud native to take full advantage of cloud computing.
• Communicate the case for and benefits of increased cloud native adoption to senior stakeholders business units and business solution teams.
• Proactively keep updated on AWS/Azure updates and proactively propose design and implement changes to our cloud systems.
• Create/track roadmaps and pathways for the rationalization and modernization of applications to just-right cloud services platform and architecture within our hybrid cloud (public and private) ecosystem.
• Measure and track progress of GICs cloud strategy through the development of effective Key Performance Indicators (KPIs) that set the conditions for successful cloud native adoption culture behavior and differentiating business outcomes.

Cloud Operations Team under Global Command Center

• Champion and exemplify cloud native practices including cloud native philosophy architecture principles and culture.
• Participate in product management including research and proof-of-concept for emerging cloud native services and platforms for example enterprise containerization landing zones orchestration and automation.
• Define and implement cloud reference architecture standards and processes within the enterprise for example provide opinionated landing zones that comprise a set of policies or rules to enforce a security baseline and prevent non-compliant activities.
• Perform cloud governance role in disciplines like identity & access management tenant/account management security & compliance and billing.
• Provide common tooling solutions and patterns for cloud native adoption and developer enablement productivity and self-service.
• Assist application and developer teams to onboard applications to hybrid cloud (public and/or private) services and platforms.
• Provide education and learning opportunities to enable teams to understand existing and emerging cloud computing technologies as part of overall cloud capabilities building.

Deliver Cloud Operations

• Provision cloud services to developer teams based on pre-stipulated service level agreements.
• Manage the maintenance of virtual appliances for example AMI and base container images.
• Manage cloud operations disciplines like patch management network configuration certificate management logging agents and intrusion detection.
• Steward cloud spend and budget including the monitoring of cumulative usage identifying areas for optimization managing reserved instances (RI) and negotiating on committed spend agreements.
• Manage support vendor partnerships through regular vendor stewardship meetings and service level and escalation reporting.

ETL and Databricks Operations

• Oversee the deployment operations governance and management of ETL processes within cloud environments ensuring data is accurately extracted transformed and loaded into target systems.
• Utilize Databricks for data processing and analytics ensuring efficient and scalable data workflows.
• Collaborate with data engineering teams to design and optimize ETL pipelines using Databricks and other cloud-native tools.
• Monitor and manage the performance of ETL jobs identifying and resolving bottlenecks and inefficiencies.
• Ensure data quality and integrity throughout the ETL process implementing validation and error-handling mechanisms
• Provide support and troubleshooting for ETL-related issues ensuring timely resolution and minimal impact on business operations.
• Stay updated on the latest developments in Databricks and ETL technologies proposing and implementing improvements to existing processes.

Generative AI and Enterprise AI Operations

• Oversee the deployment and management of generative AI models and enterprise AI solutions within cloud environments.
• Collaborate with AI research and development teams to integrate AI models into production workflows.
• Ensure the scalability reliability and security of AI operations implementing best practices for model training deployment and monitoring.
• Develop and maintain AI infrastructure including data pipelines model serving frameworks and monitoring tools.
• Monitor AI model performance ensuring accuracy and efficiency and implement strategies for continuous improvement.
• Provide support and troubleshooting for AI-related issues ensuring timely resolution and minimal impact on business operations.
• Stay updated on the latest developments in generative AI and enterprise AI technologies proposing and implementing improvements to existing processes.
  

What qualifications or skills should you possess in this role

• At least 7 years of relevant experience in delivering hybrid cloud strategies operating models and technology service management practices.
• At least 1 year of experience in generative AI operations.
• Bachelors Degree or Masters in Computer Science Information Technology or equivalent.
• Strong communication abilities to influence key stakeholders ranging from MDs CISO application architects and subject matter experts.
• Proven track record of delivering cloud applications on Amazon AWS and Microsoft Azure using cloud-native design and patterns.
• Extensive experience in architecting applications and automation technologies to meet the expected standards of availability agility capacity resiliency and security.
• Hands-on experience with cloud technologies including Docker Kubernetes Infrastructure as Code Service Mesh Immutable Infrastructure and declarative APIs.
• Hands-on experience automating full lifecycle management of application hosting platforms in data center and public cloud using DevOps practices and CI/CD methodologies.
• Strong understanding of Infrastructure and Platform Automation technology products such as Amazon CloudFormation HashiCorp Suite and Ansible.
• Strong understanding and knowledge of industry technology standards and security & compliance frameworks (e.g. NIST CIS CSM) and experience working with audit and regulatory bodies.
• Experience with ETL processes and tools including Databricks.
• Advantage if candidate knows Databricks on AWS and GCP.
• One or more AWS/Azure Certifications at Professional and/or Specialty level.

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious agile and diverse teams - be empowered to push boundaries and pursue innovative ideas share your views and be heard. Be anchored on our PRIME Values: Prudence Respect Integrity Merit and Excellence which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

GIC is a Great Place to Work
At GIC our offices are vibrant hubs for ideation professional growth and interpersonal connection. At the same time we believe that flexibility allows us to do our best work and be our best selves. Thus our teams come into the office four days per week to harness the benefits of in-person collaboration but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer
As an employer we passionately believe every individual brings with them unique diversity of thought and perspectives to meaningfully enrich perspectives of GIC teams to drive competitive performance. An inclusive environment yields exceptional contribution.

Learn more about our Technology Group here:
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