Product CoordinatorWarehouse Associate
Product CoordinatorWarehouse Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Opportunity
Under the direction of the Area Manager you will research pick locate and prepare products for Commerce platforms. Product presentation skills are necessary as this position is important to the selling strategy/presentation of our products. You will often be one of the last people to have hands and eyes on products before they are live on TV! You will work onsite in our Studio Park location in West Chester PA.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products from home and fashion to beauty electronics and jewelry and we connect shoppers to interesting personalities engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 13 broadcast networks and reaches millions more via multiple streaming services websites mobile apps and social pages.
Your Impact
Read and interpret Show Programming Schedule and Broadcast PALs/Flow Sheets and other demand sources to determine product needed for Commerce teams. Need to read all buyer notes and show notes and adjust sample mix. Use company appropriate system to identify locations for items needed according to Product request stream. Understand complex and varying show matrix charts by commodity. A working knowledge of the numerous show matrix needs and an understanding of product needs for sets/props and other vendor needs.
- Research color and size availability through company appropriate system before pulling product. Physically obtain product totes boxes or bags from location (includes oversized warehouse and jewelry) removes product from the tote or hanger and places on appropriate cart or rack.
- Examine products to ensure they are in optimum condition and working order. Ensure colors are exact match and call out any packaging/model changes to QA. An understanding of time sensitive display products that need longer prep times. The ability to compare the Long Description of the product to the actual product to maintain the quality standards set forth by QVC. This includes checking the basic functions of the product the included accessories and any other descriptions sited in the LD. This includes starting up electronics and testing functionality.
- Places orders for new samples from the appropriate distribution site when products are incomplete quantity necessary for the show is not in location and product is damaged or in poor condition. Decide on best shipping method to meet show deadline and reduce courier expenses.
- Contacts buyers/vendors by email when products are not available in the distribution sites or they are last minute additions to the show. Coordinate delivery of exception buyer samples.
- Identify show items in New Receipts and coordinate efforts to receive and prep product with new receipts processor or receive and prep product when no assistance is available. Knowledge of the product locator system for proper location assignment.
- Research by company appropriate system when products are missing from location. Contact stylists buyers QA etc. to retrieve product for the show. Requires a working knowledge of backstage and studio functions.
- Notify team lead of all product issues.
- Assemble items and ensure they are in proper working order (i.e. fitness equipment cookware grills). Prepare product to be presented on the live show clean polish steam assemble charge and prep product. HD environment requires detailed understanding of prep. Transports product and pick information to product prep room.
After show counts and inspects items returned from the set for damages or completeness before put away. Investigate/research misplaced units relabels and returns to inventory. Box all items for storage and safe retrieval. Research items not returned from commerce teams by tracking recording and documenting back to commerce teams missing units while also notifying Inventory Control. Keys returned items from Shows and SRTs.
What You Bring
- Demonstrate full understanding of all platforms. Including aspects of
- Product Centrals primary operating systems (PCMS RETEK MOVE IBM Pick Ticket LRS) Outlook SharePoint Lotus Notes and research of product on web sites.
- Education: High School Diploma or equivalent combination of training and experience.
- Experience: 3 years related warehouse or retail experience operating power equipment and using computerized Inventory Management systems.
- Previous experience and certification using warehouse equipment such as Work Savers Reach Trucks and Order Pickers is helpful.
1st Shift
Sun-Wed 6:00 AM - 4:30 PM
Wed-Sat 6:00AM - 4:30PM
2nd Shift
Sunday - Wednesday 4:30 pm - 3:00 am
Wednesday - Saturday 4:30 pm - 3:00 am
Location
West Chester PA
Pay
$20 per hour
10% Shift Differential for 2nd Shift
Remote work is not permitted in NYC at this time.
#LI-Onsite
If you enjoy being a part of a team creating experiences and delighting customers youll love it here. If youre excited about retail media social live streaming technology customer service design and more youll find amazing projects to work on.If you want to grow professionally and learn every day youll thrive with us. If you appreciate a company committed to inclusion and belonging for all youll be amazed at whats available for our team members. We offer a comprehensive Total Rewards package including competitive compensation health care benefits starting on day 1 401(k) paid time off tuition reimbursement employee assistance program parental leave paid volunteer hours company discounts and much more. Best of all working with QVC Group means friendly teams ambitious projects and fast-moving careers!
For QVC Group our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress Act With Empathy Be Brave Embrace the Future and Do Whats Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal state and local laws and regulations. As an equal opportunity employer QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout please contact us at for assistance.
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Required Experience:
IC
Employment Type
Full-Time
