Night Worker

FULL TIME - 42 hrs

4 on 4 off Shift Pattern

Hampshire Social Inclusion Havant and East Hampshire- provides supported accommodation to adults and families who are homeless or at risk of homelessness across three locations. Each are tailored to the needs of the clients and offer various levels of support. This service also provides community support to individuals who are having difficulty maintaining their tenancy in their own accommodation in Havant.

Our aim is to provide person-centred support to our clients empowering them to maintain their existing tenancies and / or gain the life skills they require to move on to more independent living.

If youre looking for a role where every day is different and are looking to make a difference then please apply.

JOB PURPOSE

To be part of the night team to keep our clients and services safe.

To provide people with homes and specialist support so they feel more valued and secure and ready to take the next steps

MAIN RESPONSIBILITIES

• To provide informal support to clients and be a listening ear
• To complete wellbeing checks for all residents at agreed times and to meet their needs
• To monitor the service and surrounding areas that are covered by CCTV
• To deal with any incidents that may arise and contact external services when necessary
• To maintain clean and tidy communal areas carry out cleaning tasks when required
• To provide detailed handovers to day staff regarding client safety and support information
• To triage out of hours issues which may arise and contact the on-call manager where applicable
• To support your colleagues managing the night service where required
• To support clients in trauma informed and psychologically informed ways
• To adhere to safeguarding responsibilities following our safeguarding policy and procedure
• To help maintain health and safety ensuring clients visitors and buildings are safe in accordance with Health and Safety regulations policy and procedures
• To provide basic first aid assistance until help arrives (full training is provided)
• To work confidently and efficiently when lone working
• To maintain accurate records on our client management system and ensure these are stored in line with GDPR
• To maintain confidentiality
• To represent the organisation in a professional manner
• To carry out any other reasonable duties required in the interest of the organisation

ROLE REQUIREMENTS

• This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
• This role will require you to work with clients on a one-to-one basis
• This role will require you to work nights and/or weekends
• This role will require you to lone work

DESIRABLE CRITERIA

• Experience in similar sectors
• Experience in customer service roles

ESSENTIAL CRITERIA

• Good communication skills
• Clear verbal and written English
• Good keyboard skills for data inputting
• Basic knowledge of Microsoft Outlook Excel and Word
• Polite and assertive manner
• Ability to self-motivate as you will work on your own
• Collaborate well in a team
• Ability to respond calmly in a crisis
• Have an interest and genuine concern for homelessness and related issues

We reserve the right to close our adverts early if a successful candidate is found so please submit your application as soon as possible.

Two Saints is committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks Overseas police checks (where appropriate) reference checks and CV gap querying for all new staff members.

We offer support to people who are homeless vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe flexible and reliable client led housing and support with a focus on reducing homelessness improving health and wellbeing and building on individuals skills and resilience to break the cycle of homelessness poverty and exclusion.

We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire Hampshire Isle of Wight and Dorset.

We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients.

Were committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.

We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.