Home Inspector

JOB OVERVIEW

The responsibilities of a home inspector require a broad range of addition the inspector must have the interpersonal skills to communicate findings both verbally and in a written report format.

This position will work with the business owner and/or additional team members to achieve the level of customer satisfaction and revenue goals and standards of practice.

PRIMARY RESPONSIBILITIES AND ACCOUNTABILITY:

• Complete a concise and detailed inspection of the home including but not limited to all crawl spaces and attic areas
• Convey all findings in a professional manner using proper grammar and punctuation
• Communicates professionally with real estate agents and customers
• Consult and make recommendations to real estate agents and customers for the various value packages and/or additional services offered by the Pillar To Post franchise business owner
• Maintain accurate records of all home inspections including photos written details about the inspection and the filing of completed inspection reports
• Maintain a strong sense of time management to ensure all inspections are arrived at 15 minutes prior to scheduled start time and home inspections are completed within the allotted time frame
• Establish a proactive follow up process to ensure all customers are contacted in a reasonable time frame
• Complete all paperwork and follow established company procedures frominitiation through completion of the booked home inspections
• Coordinate placement and pickup of specialized testing equipment
• Responsible for all company issued equipment

JOB SPECIFICATIONS:

• Basic knowledge of residential home systems and components
• Previous service business experience
• Proven ability to achieve professional goals
• Ability to persuade and influence others
• Ability to create compose and edit written materials
• Ability to resolve problems conflict and complex communications issues
• Ability to deal with a variety of emotions and frustrations from the home requires emotional maturity and stability on the part of the home inspector.
• Strong interpersonal and communication skills
• Strong time management multi-tasking and organizational skills
• Maintain a professional appearance and provide a positive company image to the public
• Requires significant local travel to current and potential clients. This requires the possession of a valid state drivers license and reliable vehicle.
• Willingness to work a flexible schedule (this includes Saturdays)
• Pass all assessments administered during the hiring process
• Pass Pillar to Post training and testing
• Always presentable and businesslike. Able to get along with others and be a team-player

Personality: Self-driven results-oriented with a positive mental outlook and a clear focus on quality and customer service. Mature credible and comfortable in dealing with a variety of customers. Reliable tolerant and determined. Empathetic communicator able to see things from the other persons point of view.

Computer Skills: Proficient computer skills particularly Internet and email

Literacy and Numeracy: Able to understand information located on various equipment and/or appliance labels. Must be a competent writer

Business and Selling Skills:

• Must possess excellent face-to-face and telephone communication skills
• Able to demonstrate the features and benefits of the various value packages and/or the additional services offered by the Pillar To Post franchise business owner

WORKING CONDITIONS:

• Working conditions may require this position to work in the extreme heat or cold
• May be required to work in the rain
• Required to walk on roofs enter attics or crawl under homes
• Must have the ability to climb ladders and maneuver in tight spaces
• Must be able to stand for long periods of time
• Work may be required to work weekends (Saturdays) and/or evenings
• This position will require local travel (driving from location to location)
• Personal vehicle will be required to fulfill the requirement of this position