Operations Coordinator Rensselaer Technology Park

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profile Job Location:

Troy - USA

profile Hourly Salary: $ 21 - 24
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Who we are

Founded in 1824 Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity science and technology together to address societys greatest cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry disciplined practice and hands-on application. Our strategic plan RPI Forward charts a pioneering course for the next era of RPI.Explore the RPI Forward plan.

Nestled on a beautiful 275-acre campus in upstate NY RPI is home tofive schools 32 research centers three makerspaces an observatory one of the worlds fastest supercomputers and the IBM Quantum System One - the first university-based quantum computer in the world.

With top notch employee health and retirement benefits Rensselaer offers its full-time employees a generous paid time off program tuition remission and opportunities for career growth.

Job Summary

The Operations Coordinator will oversee campus community and corporate events that take place at the Rensselaer Technology Park Campus most often occurring at Pats Barn. The Operations Coordinator will work with campus constituents and external vendors to ensure quality and customer satisfaction of all events.

Minimum Qualifications

  • High school diploma or equivalent required

  • Minimum of five years of related experience or an equivalent combination of education training and experience

Relevant combinations of education training and experience may be considered.

Preferred Qualifications

Associates Degree

Minimum Knowledge Skills and Abilities

  • Requires excellent customer service skills
  • Requires excellent communication skills
  • Ability to operate a personal computer and demonstrate proficiency with word processing and spreadsheet software
  • Ability to perform basic mathematical functions
  • Requires knowledge of alpha/numeric filing systems
  • Ability to compile and manipulate data (MS Access)
  • Ability to organize and coordinate special events (from visitors & educational seminars to luncheons & special meetings)
  • Ability to function in an office environment and perform a broad range of diverse duties
  • Requires strong organizational and interpersonal skills

Representative Job Duties

  • Coordinate scheduling of events at Pats Barn and process general inquiries coordinate guest visitation (showings) and provide pre-booking assistance.
  • Ensure client satisfaction with the cleanliness security functionality and access to Pats Barn before during and after events.
  • Coordinate all facility maintenance repair and upgrade activities within Pats Barn including but not limited to routine maintenance and repairs HVAC servicing janitorial AV/Internet services grounds maintenance seasonal planting & installation of in-house décor.
  • Serve as an emergency contact for Pats Barn routinely in attendance during evening and weekends supporting external event coordination and problem resolution on an as-needed basis.
  • Monitor the performance of catering contractors with respect to guest satisfaction and ensure all vendors comply with facility operating guidelines. Coordinate guest feedback and identify areas for improvement.
  • Create and maintain guest folio and management database(s) and generate data/lists as necessary. Ensure contracts and insurance requirements are executed and maintained in accordance with Institute policies.
  • Collect signed contracts guest rental payments and catering commission fees. Produce monitoring reports and identify situations that require additional follow-up.
  • Provide direct assistance planning and day-of-services for RPI originated events.
  • Assist in the planning coordination and day-of activities for Portfolio-wide events at all/any campus or external venue.
  • Responsible for overall marketing plan and implementation for Pats Barn including but not limited to social media advertising.
  • Other duties as assigned.

Shift

Business Hours with weekends or evenings occasionally required

Travel

Local travel between campus locations only

Driving

Driving a personal vehicle for non-passenger use

Starting Salary/Rate

Expected hiring range: $21.00 - $24.00 per hour

Pay transparency disclosure: The selected candidates salary will be determined based on factors that include the available budget internal equity and the final candidates qualifications experience education and other job-related credentials. This hiring range is provided as Rensselaers good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process please contact

Job Posted Date

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaers Total Compensation Program is designed to provide stable pay growth a comprehensive and affordable benefits package and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information please visitBenefits Human Resources ().

Rensselaer is committed to the cultivation of a community that is welcoming inclusive and above all values learning. We welcome candidates who bring a variety of perspectives to Rensselaers work and campus communities.RPI is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation or gender identity national origin disability status protected veteran status or other characteristic protected by law.


Required Experience:

IC

Who we areFounded in 1824 Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity science and technology together to address societys greatest cultivate exceptional problem-solvers by immersing them in a culture of rigorous inq...
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Key Skills

  • Network security
  • Active Directory
  • Customer Service
  • Information Technology
  • desk support
  • Access Points
  • Email
  • Windows
  • Phone Calls
  • Troubleshoot
  • User Accounts
  • laptops
  • Setup
  • hardware
  • Technical Support

About Company

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Rensselaer Polytechnic Institute is America’s first technological research university. Founded in 1824, our university has been leading scientific and technological advances for nearly 200 years and we’re just getting started. With 450+ dedicated full-time faculty members, including 2 ... View more

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