Technical Product Manager (mfd)
Technical Product Manager (mfd)
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Job Description
To further drive digital health protection and enable more people to access meaningful preventive care we are strengthening our Product Team. We are therefore looking for aSenior Product Manager (m/f/d)to join us full-time (40 hours per week Monday to Friday). Ideally you arebased in the Berlin/Brandenburg area- but if not you are still very welcome to apply.
Your role in a team:
- Own and evolve the claims automation product area ensuring a smooth and efficient claims experience for customers and claims agents.
- Collaborate with the Operations Team to analyze current claims handling workflows and identify automation opportunities that reduce manual effort.
- Work closely with engineers data team and designers to build intelligent solutions that support claims agents productivity and accelerate claims processing.
- Define clear product goals KPIs and success metrics to measure automation impact (e.g. claims resolution time automation rate agent productivity).
- Translate strategic initiatives into epics user stories and acceptance criteria ensuring clarity and technical feasibility for the engineering team.
- Develop and communicate a product roadmap for claims automation balancing short-term deliverables with long-term innovation.
- Champion data-driven decision-making leveraging analytics and insights to guide prioritization and validate product improvements.
- Ensure smooth delivery using Scrum partnering with the Engineering Manager and Scrum Master to drive iteration planning and execution.
What you need to be successful:
- 5 years of experience as a Product Manager/Owner in a technical product environment (ideally in insurance fintech or B2B SaaS).
- Strong track record in workflow automation AI/ML integration or process optimization projects.
- Experience managing backend-heavy features and technical products working closely with engineering teams to ship robust solutions.
- Proficiency in breaking down complex workflows into automatable steps and delivering iterative solutions with measurable impact.
- Familiarity with agile development methodologies (Scrum Kanban) and product lifecycle management.
- Analytical mindset with the ability to define track and interpret KPIs related to automation and efficiency gains.
- Curiosity and practical knowledge around AI technologies (e.g. NLP RPA workflow orchestration tools).
- Excellent communication skills in English; German is a strong plus.
- Based in Germany (ideally Berlin).
Skills:
- Hands-on experience with process automation tools workflow engines or AI-based decision-making systems.
- Ability to translate business problems into technical requirements and align cross-functional teams on execution.
- Strong organizational and prioritization skills you thrive in an environment of multiple stakeholders and competing priorities.
- Pragmatic approach: you value shipping incremental improvements that deliver measurable outcomes over big-bang launches.
- Resilience and adaptability you iterate fast learn from setbacks and continuously improve.
Why getolo
Salary & Vacation
- Attractive fixed salary
- Start with 28 vacation days with an increase every two years (capped at 30 days). Holidays on December 24th and 31st.
Mobility & Flexibility
- Choose between a free Swapfiets bike a BVG ticket (Umweltticket) or a Deutschlandticket subsidized by us
- Work hybrid - from your home office or in our office in Berlin-Mitte
- Work abroad in the EU for up to 60 days
Health
- Benefit from free coaching sessions with our mental health tool
- Test our products yourself! Choose between dentolo petolo or vitolo
Development
- Learning Budget starting from 750 per year
- Regular (360 degree) feedback
And much more
- Legendary summer and winter parties
- Regular team events
- Many discounts on the corporate Benefits Platform
- Two Community Days per calendar year
- Pet friendly office
Sounds like the perfect job for you We look forward to receiving your application and getting to know you!
About getolo
Founded in 2015 getolo GmbH is an innovative and award-winning InsurTech company that offers comprehensive supplementary insurance plans in the areas of dental pet health and liability as well as health add-on coverage. Under the brandsdentolo petoloandvitolo we serve over 200000 customers in Germany providing digital and hassle-free protection that seamlessly integrates into their daily lives.
We believe thatprevention is always better than curewhich is why we focus onpreventive care customer-centric service and financial securityto protect our customers and their loved ones from unexpected costs. Thanks to the close collaboration of our team of market specialists and insurance experts we continuously monitor industry developments to offer practical solutions for current challenges.
getolos company culture is built oncollaboration innovation and agilityalways with a strong focus on the needs of our customers. With a team of around 200 employees getolo is led byDaniel Gadea (CEO) and Laura Wulff (CGO). getolo is a partner ofDA Direktand part of theZurich Group Germany.
getolo is an equal opportunity and diversity employer. We strive to create a friendly safe and welcoming environment for all our team members regardless of ethnicity gender gender identity and expression sexual orientation limitations and talents of any kind physical appearance social background marital status age or religion (or lack thereof).
When you apply we focus solely on your experience and motivation. You decide what additional information you want to disclose (photo marital status religion gender nationality etc.). We value and treat all applications equally.
Contact:
getolo Recruiting Team
Required Experience:
IC
Employment Type
Full-Time
