Birthing Families Navigator

Erie Family Health Centers is proud to announce the opening of a new health center within theSankofa Village Wellness Center a cornerstone of the largerSankofa Wellness Villagedevelopment at the corner ofMadison and Kildare in West Garfield Park (opening in early 2026). This innovative wellness village represents a transformative community investment bringing together healthcare housing and community services under one vision. The Wellness Center itself will be a state-of-the-art facility providing comprehensive affordable healthcare services including medical dental and behavioral health to patients of all ages from newborns to seniors.

As part of Eries commitment to health equity this center will serve all community members regardless of insurance status immigration status or ability to pay. Join our mission-driven team in delivering high-quality patient-centered care in a supportive and innovative environment dedicated to improving community wellness.

Erie Family Health Centers a nationally recognized top workplace with 13 sites in Chicago and suburbs is looking for a valuable addition to our Case Management Department! The Birthing Families Navigator works with medical providers and care teams to identify potential clients assist and deliver supportive services to clients. The Birthing Families Navigators role includes outreach advocacy assessments care plans referrals home visitation as needed and documentation in funder data management system and electronic health record.

At Erie we are proud to provide competitive salaries high-quality health care plans generous time off benefits retirement benefits and more! Erie employees are eligible for Eries Full Benefits Package that includes Medical Dental Vision Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employees biweekly salary. Annual Paid Time Off: starting at 15 days of PTO and 8 paid holidays. Competitive salary annual merit increases plus room for growth and career advancement.

*Compensation is based on each candidates experience skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills experience and education will be reflected in the compensation offered.

Main Duties & Responsibilities

• Provides services including coordination of primary care (prenatal post-partum and/or pediatric care) and social services outreach face-to-face follow ups risk assessments completion referrals home visitation as needed and track clients appointments failures.
• Collaborates with fellow Birthing Families Navigators to provide constant floor coverage so as to ensure productive presence of a Birthing Families Navigator throughout the day.
• Collaborates with clients provider and care team.
• Displays familiarity and knowledge of the care plan of each client and facilitates referrals and follow-up process.
• Displays excellence in customer relations.
• Completes monthly reports as assigned.

Education

Required:

• Associates degree in social work child development community health or related field required.

Preferred:

• Bachelors degree in social work child development community health or related field preferred.

Experience:

Preferred:

• A minimum of two years work experience in health social or community services preferred.

Skills and Knowledge

Required:

• Intermediate proficiency in Microsoft Office required.
• Bilingual fluency (English/Spanish) is required depending on the Erie site and/or population served. (May be required to assist or work with non-English/Spanish-only speaking patients and/or guests.)
• Local travel required valid Illinois drivers license and automobile insurance also required.

Preferred:

• Cultural competency to work in a low income minority environment.
• Ability to maintain confidentiality and trust from clients.
• Ability to establish and maintain effective working relationships with customers clients and community partners.
• Ability to work well individually and as part of a team.
• Record keeping methods practices and procedures.

The Erie Advantage Pledge

WORKING TOGETHER FOR WHAT MATTERS MOST

Erie makes a pledge that all current and future employees can feel confident that:

• • Our mission vision and values unite us.
  • Our voices matter.
  • We do things well.
  • Our inclusive culture promotes balance and belonging.
  • We find our career sweet spot at Erie.