AC TA Technology Manager
AC TA Technology Manager
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Job Description
Industry/Sector
Not ApplicableSpecialism
IFS - Human Capital (HC)Management Level
ManagerJob Description & Summary
At PwC our people in talent and development focus on finding deploying training and enabling talent through talent identification and enhancing employee skills and knowledge fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate assess educate and train employees in line with market developments and firm strategy.In recruitment and talent acquisition at PwC you will focus on attracting and selecting top talent to join the organisation. You will play a crucial role in identifying and hiring individuals who align with PwCs values and contribute to its success.
Enhancing your leadership style you motivate develop and inspire others to deliver quality. You are responsible for coaching leveraging team members unique strengths and managing performance to deliver on client expectations. With your growing knowledge of how business works you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects ensuring their successful planning budgeting execution and completion.
- Partner with team leadership to ensure collective ownership of quality timelines and deliverables.
- Develop skills outside your comfort zone and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues engaging in difficult conversations with clients team members and other stakeholders escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.
The Opportunity:
As part of the xAC Global Talent Acquisition team youll help shape how we support hiring across seven countries within our Acceleration Centers (ACs). This role will be responsible for ensuring our systems run efficiently continuously improve and deliver a seamless experience for candidates recruiters and hiring teams. Youll have the opportunity to transform how Talent Acquisition operates by bringing innovative technological solutions to life and delivering measurable impact while helping shape the future of our recruiting function.
Responsibilities:
As a Talent Acquisition Technology Manager youll focus on delivering impactful technology support to drive hiring success across xAC. You will:
Workday & Project Delivery
- Execute Workday testing for transformation projects and process optimizations new integrations data migrations and new AC setups
- Prepare and execute EIB loads and testing in support of special projects and data migrations ensuring data accuracy
- Develop and maintain business process documentation process maps and Quick Reference Guides
- Partner with xAC contacts for raising tickets to BAO and maintain log of open tickets and request changes and drive to closure
- Proactively identify opportunities for further business process consistency and optimization across ACs
- Partner with xAC People Ops on security role alignment initiatives.
- Support training strategy with demo videos QRCs and facilitation.
- Actively participate in global Workday community calls and review weekly Workday newsletter to stay informed of Workday releases changes and potential impacts.
- Contribute to future TA tool development and automation solutions (e.g. PowerApps).
- Share trends and insights with TA leadership to inform roadmap and strategy.
- Partner with Phenom lead on any potential Workday changes to avoid negative impact to Phenom integrations
- Strong problem-solving mindset with the ability to think outside the box to deliver creative solutions.
- Gather insights from end users and provide real time training support as needed
Phenom Support
- Provide in time zone support for Phenom inquiries; acknowledge support tickets within 2 hours during working hours; attempt first-touch resolution using QRCs and available resources.
- Escalate unresolved issues to Phenom support and leadership; validate vendor fixes and communicate outcomes.
- Perform daily ticket reviews and add follow-up comments to tickets without updates in the past 24 hours.
- Perform Phenom testing for special projects
What you have:
- Technical expertise with Talent Acquisition systems and platforms particularly Workday Phenom and Microsoft tools (Excel PowerPoint SharePoint).
- Strong project management skills and the ability to prioritize across multiple workstreams.
- Ability to coordinate between end users and technology teams and translate business requirements to implement scalable solutions.
- Demonstrated experience in process improvement automation and data integrity.
- Strong problem-solving mindset with the ability to think outside the box to deliver creative solutions.
- Excellent communication documentation and stakeholder management skills.
Travel Requirements
Job Posting End Date
Required Experience:
Manager
Employment Type
Full-Time
