HVAC Service Manager Sarasota

Sarasota, FL - USA

Yearly Salary: $ 80000 - 125000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Position Summary

PRAXIS S-10 is seeking a qualified Service Manager to lead mentor and develop service teams while ensuring operational excellence. This role combines hands-on management with strategic mentoring making sure technicians deliver world-class service grow their skills and contribute to profitable efficient business operations. The Service Manager will oversee daily service operations foster a culture of accountability and care and ensure members achieve success across customer satisfaction revenue growth and team development.

Responsibilities

Lead coach and mentor service technicians to achieve peak performance.
Oversee daily service operations scheduling and dispatch to maximize efficiency.
Monitor labor costs inventory use and service profitability.
Ensure compliance with licensing permits codes and OSHA safety standards.
Conduct training programs to improve technical expertise sales performance and communication skills.
Perform ride-alongs job evaluations and service ticket reviews to ensure procedural excellence.
Resolve customer issues promptly maintaining the highest level of satisfaction.
Drive key performance metrics including revenue growth service conversion rates and repeat business.
Conduct weekly team meetings and set clear expectations.
Support recruiting onboarding and development of service staff.
Collaborate with other leaders to align service operations with overall company strategy.
Participate in company-sponsored training classes and ongoing professional development.
Perform other duties as assigned.

Position Requirements

High School Diploma or GED required; Associate or technical degree preferred.
EPA certification required where applicable; NATE certification preferred.
Minimum three years of verifiable managerial or supervisory experience in residential HVAC service.
Strong understanding of HVAC systems and industry service requirements.
Proven track record of meeting or exceeding performance objectives.
Excellent leadership coaching and interpersonal skills.
Strong organizational skills with attention to detail and follow-through.
Computer proficiency with Microsoft Office and dispatch/service software.
Valid drivers license and insurable by company carrier.

Physical Requirements

Ability to lift up to 50 pounds occasionally; maneuver heavier items with assistance.
Comfort working in extreme weather conditions and tight spaces such as attics and crawlspaces.
Ability to climb ladders and work at heights.
Willingness to work outside normal schedule if required.
Ability to remain calm under pressure including customer confrontations.

Position-Specific Standards

Maintain a courteous and professional demeanor with customers and associates.
Uphold the highest standards of performance safety and ethics.
Maintain confidentiality of all private sensitive and proprietary business matters.
Represent PRAXIS S-10 with professionalism discipline and passion for member success.

**EEOC Compliance Employer**

**All qualified candidates are required to undergo a pre-employment drug screen MVR and background check**

Compensation: $80000.00 - $125000.00 per year

Required Experience:

Manager

Position SummaryPRAXIS S-10 is seeking a qualified Service Manager to lead mentor and develop service teams while ensuring operational excellence. This role combines hands-on management with strategic mentoring making sure technicians deliver world-class service grow their skills and contribute to ...