drjobs HVAC Service Manager Sarasota

HVAC Service Manager Sarasota

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1 Vacancy
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Job Location drjobs

Sarasota, FL - USA

Yearly Salary drjobs

$ 80000 - 125000

Vacancy

1 Vacancy

Job Description

Position Summary

PRAXIS S-10 is seeking a qualified Service Manager to lead mentor and develop service teams while ensuring operational excellence. This role combines hands-on management with strategic mentoring making sure technicians deliver world-class service grow their skills and contribute to profitable efficient business operations. The Service Manager will oversee daily service operations foster a culture of accountability and care and ensure members achieve success across customer satisfaction revenue growth and team development.

Responsibilities

  • Lead coach and mentor service technicians to achieve peak performance.

  • Oversee daily service operations scheduling and dispatch to maximize efficiency.

  • Monitor labor costs inventory use and service profitability.

  • Ensure compliance with licensing permits codes and OSHA safety standards.

  • Conduct training programs to improve technical expertise sales performance and communication skills.

  • Perform ride-alongs job evaluations and service ticket reviews to ensure procedural excellence.

  • Resolve customer issues promptly maintaining the highest level of satisfaction.

  • Drive key performance metrics including revenue growth service conversion rates and repeat business.

  • Conduct weekly team meetings and set clear expectations.

  • Support recruiting onboarding and development of service staff.

  • Collaborate with other leaders to align service operations with overall company strategy.

  • Participate in company-sponsored training classes and ongoing professional development.

  • Perform other duties as assigned.


Position Requirements
  • High School Diploma or GED required; Associate or technical degree preferred.

  • EPA certification required where applicable; NATE certification preferred.

  • Minimum three years of verifiable managerial or supervisory experience in residential HVAC service.

  • Strong understanding of HVAC systems and industry service requirements.

  • Proven track record of meeting or exceeding performance objectives.

  • Excellent leadership coaching and interpersonal skills.

  • Strong organizational skills with attention to detail and follow-through.

  • Computer proficiency with Microsoft Office and dispatch/service software.

  • Valid drivers license and insurable by company carrier.


Physical Requirements
  • Ability to lift up to 50 pounds occasionally; maneuver heavier items with assistance.

  • Comfort working in extreme weather conditions and tight spaces such as attics and crawlspaces.

  • Ability to climb ladders and work at heights.

  • Willingness to work outside normal schedule if required.

  • Ability to remain calm under pressure including customer confrontations.


Position-Specific Standards
  • Maintain a courteous and professional demeanor with customers and associates.

  • Uphold the highest standards of performance safety and ethics.

  • Maintain confidentiality of all private sensitive and proprietary business matters.

  • Represent PRAXIS S-10 with professionalism discipline and passion for member success.


**EEOC Compliance Employer**

**All qualified candidates are required to undergo a pre-employment drug screen MVR and background check**
Compensation: $80000.00 - $125000.00 per year

Required Experience:

Manager

Employment Type

Full-Time

Company Industry

About Company

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