Behavioral Health Operations Specialist

Title: Behavioral Health Operations Specialist

State Role Title:Prog Admin Specialist II

Hiring Range: $74263 - $95443

Pay Band: 5

Agency: Dept of Med Assistance Svcs

Location:Dept of Medical Asst Services

Agency Website:

Recruitment Type: General Public - G

Job Duties

The Department of Medical Assistance Services (DMAS) is excited to offer a competitive opportunity to serve as the Behavioral Health Operations Specialist in the Behavioral Health Services Division.

Job responsibilities will include but are not limited to:

This position provides expertise and consultation for Medicaid-funded childrens behavioral health programs and services under both Fee-for-Service (FFS) and Managed Care Organization (MCO) contracts.

As a subject matter expert the role supports policy research and development delivers trainings and provides technical assistance to providers MCO health plans the FFS Service Authorization Contractor (Acentra Health) and Medicaid Enterprise System (MES) vendors.

The position ensures compliance with federal and state regulations assists with developing testing and implementing new initiatives and contributes to data analysis and member care coordination.

The position also supports other behavioral health and division projects as assigned.

The business needs for this position have office requirements to include but not limited to team meetings training supervision and collaborative tasks that are best conducted face-to face and to ensure availability for confidential discussions and to represent the agency during scheduled meetings with internal and external stakeholders.

Located in beautiful Central Virginia the Richmond area puts you just 2 hours from the Blue Ridge Mountains Virginia Beach and Washington DC. To learn more about the Richmond VA area visit:

The Department of Medical Assistance Services (DMAS) is working to improve the health and well-being of Virginians through access to high quality health care coverage.

DMAS wants talented individuals who can align their experience with the mission of the agency and its core values service collaboration trust problem solving and adaptability.

At the Department of Medical Assistance Services (DMAS) we encourage and promote that you Come as you are Become who you want to be That is our promise.

Minimum Qualifications

Competitive candidates will meet these minimum qualifications:

Considerable experience in initiating drafting and submitting Medicaid System Requests (MSR) to implement program and system changes.

Considerable experience developing and conducting training and providing technical assistance.

Considerable experience assessing coordinating and monitoring services within health and social services systems.

Considerable knowledge of behavioral health and social service needs of children individuals with disabilities and others with special healthcare needs.

Considerable experience using computers database management systems Microsoft Office Suite (Word Excel PowerPoint Outlook).

Considerable experience in analyzing interpreting and applying federal/state laws regulations and Medicaid policy.

Considerable experience managing multiple priorities and meeting deadlines.

Experience communicating and collaborating with internal and external stakeholders.

Considerable experience reviewing identifying and evaluating program requirements.

Experience developing and executing test cases to support the implementation of new initiatives and system changes.

Additional Considerations

Competitive candidates should meet these additional considerations:

Experience with Project Management and/or Contract Management.

Experience with prior Virginia Medicaid Information System (VaMMIS) and Medicaid Enterprise System (MES) experience.

Experience with medical terminology and behavioral health clinical services.

Considerable leading project management teams and stakeholder groups.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

The Virginia Department of Medical Assistance Services (DMAS) does not offer employment-based Sponsorship. Selected candidates will have their work authorization completed using the EVerify Program.

The Department of Medical Assistance Services (DMAS) is an Executive Branch agency that will adhere to all policies and procedures to include the Commonwealths Department of Human Resource Management Policy 1.61 Teleworking. This position could be expected to work in the office as driven by business needs.

This position requires a fingerprint based Criminal History Background Check Education Checks if applicable Work History Verification with references.

If you wish to apply for a job with the Department of Medical Assistance Services an application and/or resume for employment must be submitted electronically through this website. Mailed faxed emailed or hand-delivered applications/resumes will not be accepted. Consideration for an interview is based solely on the relevant information presented in the state application and/or resume submitted before the closing date.

Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

The Department of Medical Assistance Services practices fair and equal employment opportunity to all employees and applicants in accordance with applicable laws and regulations. It is our policy to prohibit discrimination on the basis of race sex color national origin religion sexual orientation gender identity age veteran status political affiliation genetics or disability in the recruitment selection and hiring of its workforce.

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealths Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter use this link: or call DARS at or DBVI at

The Department of Medical Assistance Services is a V3 certified state agency that provides hiring preference to veterans and members of the reserves and/or National Guard in support of executive order 29 (2010). If you are a Veteran or Spouse of a Veteran or Active Military Member DMAS encourages you to apply and respond accordingly on your state application.

Contact Information

Name: DMAS Talent Acquisition

Phone:

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.