eCommerce Performance Reporting Manager

You may know McCormick as a leader in herbs spices seasonings and condiments and were only getting started. At McCormick were always looking for new people to bring their unique flavor to our team.

McCormick employees all 14000 of us across the world are what makes this company a great place to work.

We are looking to hire a eCommerce Performance Reporting Manager immediately in a Hybrid (50/50) capacity at our Global Headquarters in Hunt Valley Maryland.

What We Bring To The Table:

The best people deserve the best addition to the benefits youd expect from a global leader (401k health insurance paid time off etc.) we also offer:

Competitive compensation

Career growth opportunities

Flexibility and Support for Diverse Life Stages and Choices

Wellbeing programs including Physical Mental and Financial wellness

Tuition assistance

POSITION OVERVIEW

McCormick is seeking an eCommerce Performance Reporting Manager to lead the coordination delivery and evolution of our omnichannel and eCommerce reporting and insights this role you will partner closely with technical BI (Business Intelligence) developers data teams and business stakeholders to ensure our analytics and dashboards provide clear actionable and business-relevant insights that drive growth in digital channels.

This role is about connecting the dots aligning stakeholders on the right metrics ensuring data sources are accurate and relevant and translating performance results into compelling business stories that influence decision-making. You will own the reporting calendar guide the dashboard roadmap and ensure that insights are delivered in a way that is clear timely and impactful for commercial teams and senior leadership.

RESPONSIBILITIES

Data Coordination & Dashboard Roadmap

• Partner with BI developers data engineers and external vendors to ensure dashboards areaccurate timely and alignedwith business needs.
• Coordinate thedashboard development roadmap prioritizing features and enhancements based on stakeholder input and business priorities.
• Align ondefinitions KPIs and metricsto ensure consistency across reports and dashboards.

Performance Reporting & Insights

• Own themonthly and quarterly reporting processfor eCommerce and omnichannel performance.
• Track and communicate KPIs such as sales paid search conversion traffic profitability and digital shelf health.
• Identifydrivers of performanceand provide context and recommendations for improvement.
• Work with Finance to track and reporteCommerce-specific financial performanceand trends.

Business Analysis & Storytelling

• Lead the development ofclear concise and visually engaging presentationsfor leadership and cross-functional teams.
• Translate data intobusiness narrativesthat connect results to strategy and commercial opportunities.

Digital Shelf & Content Insights

• Partner with the eCommerce Syndication Manager to monitor and improveproduct detail page (PDP) performanceand content compliance.
• Use digital shelf analytics (DSA) tools (e.g. Profitero) to trackavailability pricing search visibility and content healthacross retailers.
• Provide recommendations to improvedigital shelf executionand drive conversion.

Stakeholder Engagement & Digital IQ Development

• Facilitatecross-functional alignmenton eCommerce metrics and reporting needs.
• Lead sessions toincrease Digital IQacross commercial teams ensuring stakeholders understand the why behind the numbers.
• Createeasy-to-use reporting templatesand guides to enable self-service insights.

REQUIRED QUALIFICATIONS

• Bachelors degree in Business Marketing Analytics Economics or related field.
• 5 years of experience in eCommerce analytics category management sales planning or performance reporting.
• Strong experience in interpreting data and turning it into actionable business insights.
• Proven ability to present findings to senior leadership in a clear and compelling way.
• Understanding of eCommerce omnichannel retail and digital shelf metrics.
• Experience working with BI dashboards (Power BI experience preferred) in partnership with technical teams.

• E Proven ability to collaborate across functions and build strong partnerships to achieve business goals.
• Demonstrated skill in influencing stakeholders through trust authenticity and clear communication tailored to the audience.
• Track record of owning deliverables and holding self and others accountable for accuracy timeliness and business relevance.
• Experience withdigital shelf analytics tools(Profitero preferred).
• Proven ability to collaborate across functions and build strong partnerships to achieve business goals.
• Demonstrated skill in influencing stakeholders through trust authenticity and clear communication tailored to the audience.
• Track record of owning deliverables and holding self and others accountable for accuracy timeliness and business relevance.

PREFERRED QUALIFICATIONS

• Familiarity with web analytics and retail media performance data.
• Knowledge of syndicated data sources (Circana NielsenIQ Edge by Ascential).
• Experience coordinating analytics projects across multiple stakeholders and functions.
• Skilled atsimplifying complex datafor a non-technical audience.

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