Team Clerical

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profile Job Location:

Madison - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Requisition ID:49461
Closing Date: 10/20/2025
Agency:Department of Children and Family Services
Class Title:OFFICE ASSOCIATECollinsville - 1101 Eastport Plaza Dr
Skill Option:Keyboarding
Bilingual Option:None
Salary: Anticipated Starting Salary $4004/mo (Range $4004/mo - $5245/mo)
Job Type: Salaried
Category:Full Time
County: Madison
Number of Vacancies: 1
Bargaining Unit Code:RC014 Clerical Employees AFSCME

This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.

Why Work for Illinois

Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.

No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Children and Families Services is seeking an organized professional and energetic individual to serve as Team Clerical. Under Direction this position will perform complex specialized clerical services for a team of supervisors and professional child welfare or child protection staff. The position will answer phones greet visitors maintain files and perform general clerical functions. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Departments operations. DCFS offers a competitive compensation plan excellent benefits and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join or innovative team to help make a positive difference int eh lives of the children and families of Illinois.

Essential Function

  • Serves as Team Clerical
  • Answers incoming phone calls and greets visitors
  • Establishes and maintains case files
  • Completes and keyboards travel vouchers from handwritten materials calculates and reviews to ensure accuracy and returns to workers for review and signature
  • Provides clerical office support as a secretary to the team supervisors and professional staff
  • Orients professional and other clerical staff regarding Departmental rules and office procedures
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

  • Requires knowledge skill and mental development equivalent to completion of high school
  • Requires 2 years of office experience
  • Requires ability to keyboard accurately at 45 wpm

Conditions of Employment

  • Requires ability to pass a background check.
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

About the Agency

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting every effort from receiving hotline calls to reaching family reunification or foster care and adoption children and families are our focus.

As a State of Illinois Employee you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health Life Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
    • Personal Sick & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
  • 13 Paid Holidays annually 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP) Dependent Care Assistance Plan (DCAP)
  • Federal Public Service Loan Forgiveness Program eligibility
  • GI BillTraining/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: Hours: M-F 8:30AM to 5:00PM
Work Location: 1101 Eastport Plaza Dr Collinsville Illinois 62234

Supervisor: Chelsea Kalish

Name:Zack Booher

E-mail:

Posting Group:Office & Administrative Support

This position DOES NOT contain Specialized Skills (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the Apply button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the homepage in the blue ribbon.

Non-State employees should log in on the using the View Profile link in the top right of the homepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.

If you have questions about how to apply please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on click Application Procedures in the footer of every page of the website.

The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

Job Requisition ID:49461Closing Date: 10/20/2025Agency:Department of Children and Family ServicesClass Title:OFFICE ASSOCIATECollinsville - 1101 Eastport Plaza DrSkill Option:KeyboardingBilingual Option:NoneSalary: Anticipated Starting Salary $4004/mo (Range $4004/mo - $5245/mo)Job Type: SalariedCat...
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