Events Coordinator Waldorf Astoria Monarch Resort
Events Coordinator Waldorf Astoria Monarch Resort
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
EOE/AA/Disabled/Veterans
The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Clubis looking for aEvent Coordinatorto join the Team!
Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach this town played an iconic role in the emergence of Californias surf culture and today is celebrated for its laid-back vibe and fun active lifestyle.
The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms 115000 square feet of indoor and outdoor meeting space and 8 food and Beverage outlets. This includes 4 restaurants a beach club lounge marketplace and IRD.
Want to learn moreHotel WebsiteFacebookInstagram
Classification: Full-Time
Shift: Various must be available to weekdays weekends and holidays.
Pay Rate:The pay rate for this role is $24 per hour and is based on applicable and specialized experience and location.
Medical Insurance Coverage Available -for you and your family
What will I be doing
As a Coordinator in the Catering and Events department you will be responsible for assisting and supporting several Catering & Event Managers.
Specifically your essential functions will be to perform the following tasks to the highest standards:
To organize plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone email written documents or in person.
Handling phone calls e-mails and greeting clients for Catering and Events in a professional courteous manner.
Inputting programs in booking systems managing VIP guest arrangements and coordinating site visits.
Creating and communication of documents including but not limited to BEOs group resumes post event reports menus diagrams/floor plans.
Working with affiliate groups.
Assist with clients and deliver on the clients expectations.
Demonstrate knowledge of job systems products booking systems and processes.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution for the client.
Ensure high quality service by communicating and assisting others to understand the guest needs.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs
Regular attendance
What are we looking for
- Minimum Years of Experience: one (1) year guest contact or customer experience.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the hotel property management systems ()
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to have an award-winning workplace culture ranking #2 Worlds Best Workplace & #1 Hospitality Company by Great Place To Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportiveparental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education:Access to a wide variety of educational credentials (ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.
Required Experience:
IC
Employment Type
Full-Time
