Administrative Assistant Meineke Oak Lawn Auto Repair

Oak Lawn, IL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Replies within 24 hours

Administrative Assistant Meineke Oak Lawn Store Auto Repair

**Location:** Oak Lawn Illinois

**Reports To:** Store Manager

Position Overview

The Administrative Assistant at our Meineke Oak Lawn store plays a critical role in ensuring smooth daily operations providing excellent customer service and supporting store leadership. This role requires a highly organized and professional individual who can multitask communicate effectively and maintain accountability across the store team. The Administrative Assistant will act as a key point of contact for customers suppliers and store personnel.

Key Responsibilities

Keep multiple customers updated on the status of their vehicle repairs.
Respond to customer complaints while remaining friendly and professional.
Assist with various shop management tasks including: receiving parts deliveries returning unused parts and ordering shop supplies.
Make sure jobs are paid for before cars are released.
Check on customers in the store to ensure their needs are being met.
Lead store personnel in following daily protocols including: management of keys daily shop huddles confirming submission of

required materials to fleet customers and calling customers at 10am and 2pm with status updates.
Perform whatever needs to be done to make the store successful.

Qualifications

High school diploma or equivalent required; associate or bachelors degree preferred.

2 years of administrative or customer service experience ideally in an automotive retail or service environment.

Strong organizational and multitasking skills with attention to detail.

Excellent communication and interpersonal skills with the ability to maintain professionalism under pressure
Proficiency in Microsoft Office Suite and ability to learn shop management software quickly.
Strong problem-solving skills and ability to adapt to dynamic situations.
Demonstrated ability to lead and hold team members accountable to store protocols.

Work Environment

This role requires working in a fast-paced auto repair shop environment. The Administrative Assistant will spend time both in the office handling administrative tasks and in the shop interacting with customers and personnel. Occasional lifting of supplies or parts may be required. A positive can-do attitude and willingness to contribute wherever needed are essential for success in this role.

Qualifications.

Previous administrative customer service or office support experience (automotive industry experience a plus).

Strong communication and interpersonal skills; ability to remain friendly and professional in high-pressure situations.

Highly organized with the ability to manage multiple tasks and priorities.

Basic computer skills (MS Office point-of-sale systems or similar).

Reliability punctuality and a proactive do what needs to be done attitude.

Compensation & Benefits

Compensation: $50000 to $55000 depending on experience

Reports To
VP of Operations

Compensation: $50000.00 per year

As a leader in the automotive aftermarket Meineke is constantly looking for driven and talented individuals to join our over 700 shops spanning coast-to-coast we look for those who share our passion for high quality repair work to help get our customers back on the road.

A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether youre looking for a position as a Shop Manager Technician or Service Advisor Meineke provides opportunities for real-world experience in your local area.

Replies within 24 hoursAdministrative Assistant Meineke Oak Lawn Store Auto Repair **Location:** Oak Lawn Illinois**Reports To:** Store ManagerPosition OverviewThe Administrative Assistant at our Meineke Oak Lawn store plays a critical role in ensuring smooth daily operations providing excellent cu...