Sr. Transportation Adjuster BI

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Handles litigated and non-litigated claims including Auto Physical Damage (APD) and Cargo claims from start to finish.
• Manages a diverse caseload from across the U.S ensuring timely and effective settlements while maintaining high professional standards.
• Caseload: 100-120 claims with 30% involving litigated files
• Handle claims related to commercial auto incidents including physical damage and liability claims.
• Investigate evaluate negotiate and settle claims efficiently.
• Manage both litigated and non-litigated claims.
• Ensure compliance with relevant regulations and company policies.
• Maintain detailed documentation for each claim.
• Collaborate with internal and external stakeholders to drive successful claim outcomes.

Additional Responsibilities:

• Mandatory one-week onsite training at US Admin HQ in Oakridge TN (travel and accommodations fully covered).
• Mentors less experience co-workers to develop their understanding of procedures state laws and help others improve their claims handling ability
• Other duties may be assigned

Qualifications

• High school Diploma or equivalent is required
• 5 years in Heavy Commercial Auto/ Bodily Injury claims handling or a similar role.
• Experience with APD and Cargo claims is a huge plus a mix of both carrier and TPA experience is acceptable however carrier experience is highly preferred.
• Litigation experience is not required but preferred. Exposure to litigated claims is essential.
• Must hold an active adjuster license multi-jurisdictional a plus. Licenses in Florida (FL) and /or Texas are required. California (CA) is ideal and may replace the need for FL/TX licenses.
• Strong understanding of commercial auto/trucking insurance principles.
• Strong organization skills attention to detail and the ability to multi-task and prioritize work are required.
• Analytical thinking skills are needed to properly evaluate complex claims
• A strong attention to detail is necessary as claims adjusters must carefully review documents and policies
• Good verbal and written communication skills as well as interpersonal skills are required experience with negotiations knowledge of the litigation process is preferred but not required.
• Typing speed of 65 WPM
• Basic computer skills or the ability to quickly learn new software are required
• A strong work ethic and time management skills is needed to efficiently handle a caseload ranging from minor to complex claims
• Ability to establish and maintain good rapport with clients and claimants is needed.
• Ability to calculate figures is required

Physical Demand

While performing the duties of this job the employee is regularly required to sit; stand; use hands to finger handle or feel; and talk or hear. The employee is occasionally required to walk; reach with hands and arms; and stoop kneel crouch or crawl. Specific vision abilities required by this job include close vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race color religion age sex sexual orientation gender identity national origin veteran or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisures property and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisures Human Resources Talent Department.