Employment Services Overpayments Supervisor

Springfield - USA

Monthly Salary: $ 6589 - 9541

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Job Requisition ID:49777

Opening Date: 09/25/2025
Closing Date: 10/08/2025
Agency:Department of Human Services
Class Title:EXECUTIVE II - 13852
Skill Option:None
Bilingual Option:None
Salary: Anticipated Salary $6589-$9541/month ($79068-$114492/year)
Job Type: Salaried
Category:Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code:RC062 Technical Employees AFSCME
Merit Comp Code:

This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not requireda Resume/Curriculum Vitae (CV) is recommended. When applicable titles that require specific coursework professional license or certification will include a notation requesting the appropriate document(s) be uploaded in theAdditional Documentssection of yourapplication. Failure to upload requested transcripts license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.

Why Work for Illinois

Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.

No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Office of Fiscal Services is seeking to hire an Executive II for the Bureau of Collection Services to serve as the Employment Services Overpayments (ESOP) Supervisor. Under general direction of the manager of the Central Overpayment Section plans organizes controls and evaluates the statewide program operations in the Account Support Unit Office of Fiscal Services Department of Human Services (DHS) to identify develop and implement operations for management of specialized public assistance accounts in which excess assistance and Supplemental Nutrition Assistance Program (SNAP) overpayments have been identified; plans implementation of program from pilot phase through statewide expansion including assessment of manpower and equipment needs. Verifies compliance with Federal and State regulations for initial and subsequent collection activities. Serves as liaison with Local Offices and Central Office staff regarding establishment of overpayments and related recovery activities.

Essential Functions

Serves as the Employment Services Overpayments (ESOP) Supervisor.
Serves as working supervisor.
Monitors staff in implementing collection activities statewide.
Determines and evaluates staffing needs of the Unit to achieve program objectives.
Interprets and enforces Department and Program policy for staff clients and their attorneys.
Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

Requires knowledge skill and mental development equivalent to completion of four (4) years college preferably with courses in business or public administration.
Requires two (2) years of responsible administrative experience in a public or business organization.

Specialized Skills

Of the two (2) years of responsible administrative experience requires two (2) years of experience processing overpayments and maintaining accounts receivable utilizing systems such as the Accounts Receivable System the Integrated Eligibility System the Comptrollers System and Federal Offset system.

Preferred Qualifications

Two (2) years of experience processing overpayments and maintaining accounts receivable utilizing systems such as the Accounts Receivable System the Integrated Eligibility System the Comptrollers System and Federal Offset system.
Two (2) years of professional experience developing implementing administering and maintaining policies and procedures for a public or private organization.
Two (2) years of professional supervisory experience reassigning staff to meet day-to-day operating needs.
Two (2) years of professional experience meeting deadlines with strong attention to detail and the ability to utilize critical thinking skills while multi-tasking prioritizing and tracking the progress of multiple projects.
Two (2) years of professional experience working with software programs such as Microsoft Office Excel and Word (or equivalents) in a professional environment.

Conditions of Employment

Requires the ability to utilize a personal computer and Excel software.
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment the employee shall prior to accepting any such non-State employment offer notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.

* The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours:8:30am-5:00pm Monday-Friday; 1 hour unpaid lunch.

Account Support/DESOP Unit

Work Location:600 E Ash St Springfield Illinois 62703

Office of Fiscal Services

Bureau of Collection Services

Central Overpayment Account Support Unit/DESOP

Agency Contact:

Posting Group:Leadership & Management; Social Services

About the Agency:

The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy safe and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion Accessibility Responsibility and Equity.

As a State of Illinois Employee you will receive a robust benefit package that includes the following:

A Pension Program
Competitive Group Insurance Benefits including Health Life Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

Personal Sick & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

13 Paid Holidays annually 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP) Dependent Care Assistance Plan (DCAP)
Federal Public Service Loan Forgiveness Program eligibility
GI BillTraining/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: position DOES contain Specialized Skills (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the Apply button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of thehomepage in the blue ribbon.

Non-State employees should log in on the using the View Profile link in the top right of thehomepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.

If you have questions about how to apply please see the following resources:

State employees: Log in to thecareer portalfor State employees and review theInternal Candidate Application Job Aid

Non-State employees: on click Application Procedures in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

Required Experience:

Manager

Job Requisition ID:49777Opening Date: 09/25/2025Closing Date: 10/08/2025Agency:Department of Human ServicesClass Title:EXECUTIVE II - 13852Skill Option:NoneBilingual Option:NoneSalary: Anticipated Salary $6589-$9541/month ($79068-$114492/year)Job Type: SalariedCategory:Full TimeCounty: SangamonNumbe...