Business Support Leader
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Team Leader will be responsible for coordinating and overseeing daily operations related to after-sales support recertification processes and system alignment. This role ensures smooth distribution of tasks supports team development through training and guarantees efficient project release for new sales opportunities.
Task & Communication Management
Distribute daily activities and monitor workload across the team.
Manage and oversee after-sales emails ensuring timely and effective responses.
Recertification Control
Track and control the demands of recertification processes.
Ensure deadlines are met and documentation is properly managed.
Training & System Alignment
Conduct training sessions to strengthen team knowledge on systems and processes.
Align workflows with company policies and continuously improve operational efficiency.
Project Release for New Sales
Validate and authorize the release of projects related to new sales.
Responsibilities
Qualifications
Previous experience in coordination team leadership or similar role.
Strong organizational and communication skills.
Knowledge of after-sales processes and recertification requirements.
Intermediate level of English and desirable Spanish language.
Ability to conduct training and foster team alignment.
Key Skills
- Business Intelligence
- Children Activity
- Business Analysis
- Corporate Sales
- ABB
- Corporate Development
About Company
Driven by our purpose of safeguarding life, property and the environment, DNV enables organizations to advance the safety and sustainability of their business.
