Library Systems and Applications Support Specialist (Remote)

The University of Denver Libraries comprised of the Main Library at the Anderson Academic Commons a remote storage facility called the Hampden Center and the Bonfils Stanton Music Library in the Newman Center is a highly collaborative organization that serves a diverse population ranging from our students staff and faculty to public and other academic patrons from the surrounding region. The Anderson Academic Commons is the campus centerpiece for collaborative teaching learning and engagement. The University of Denver Libraries are central to discovery and creative interaction among students and faculty and provide collections services personnel and systems that support the teaching and research programs of the University. The institution is dedicated to the goal of building a culturally diverse and inclusive faculty and staff committed to teaching and working in a multicultural environment.

Position Summary

This part-time (20 hours/week) non-benefited position reports to the Digital Initiatives Librarian and provides essential support for the librarys core technology infrastructure with a focus on integrated library system (ILS) administration user authentication light development troubleshooting and library website maintenance. This position will also assist with quality assurance for homegrown applications and serve as backup support for the librarys application development team.

This is a fully remote position.

This is a non-benefited position not to exceed 1000 hours in a calendar year.

Essential Functions

Library Management System (LMS) & Authentication Support

• Provide technical and administrative support for the librarys ILS and user authentication systems including troubleshooting configurations and integration issues.

Development & Troubleshooting Support

• Serve as a backup resource for the librarys developers. Assist in diagnosing issues and filling in on projects when additional support is needed.

Website & Application Maintenance

• Support library website maintenance projects in collaboration with the DUX Librarian; assist with light design updates basic interface adjustments and content auditing.

Quality Assurance & Testing

• Conduct usability testing and functional audits of homegrown library applications to identify bugs inconsistencies or improvement opportunities.

Other Duties

• Collaborate with technical and non-technical staff as needed to ensure smooth library operations.

Knowledge Skills and Abilities:

• Proficiency in the English language is needed.
• Proven ability to diagnose and resolve technical issues related to library systems authentication and web applications.
• Skilled at balancing multiple priorities meeting deadlines and adapting to evolving technology needs in a part-time capacity.
• Effective at translating technical concepts for non-technical audiences and working closely with cross-functional teams.
• Maintains accuracy in system configuration documentation and testing workflows.
• Understands the importance of usability accessibility and inclusive design in maintaining library technologies.

Required Qualifications

• High School Diploma or GED
• Combination of education and experience in a systems development environment equal to two years of web development.

Preferred Qualifications

• Bachelors Degree in Computer science Information Science or a related technical field.
• Experience with library systems and tools such as Alma Primo VE LibGuides and their integrations with other platforms and services.
• Familiarity with Drupal including content updates module configuration and site maintenance.
• Basic scripting or development skills (e.g. HTML CSS JavaScript Python or PHP).

Working Environment

• This position is part of the Library Development Team which operates in a remote work environment. This is a collaborative environment aiming to provide the highest level of service and support to the library and library community as a whole.

Physical Activities

• Must be able to work at a computer for extended periods of time and attend virtual meetings.

Work Schedule

Monday-Friday part-time 20/hrs a is a fully remote position.

Benefits:
The University of Denver offers some benefits for non-benefited employees. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Application Deadline
For consideration please submit your application materials by 4:00 p.m. (MST) October 16 2025.

Special Instructions
Candidates must apply online through to be considered. Only applications submitted online will be accepted.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex (including sex stereotypes sex characteristics sexual orientation gender identity and gender expression) marital family or parental status pregnancy or related conditions national origin disability or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race color national origin ancestry age religion creed disability sex (including sex stereotypes sex characteristics sexual orientation gender identity and gender expression) marital family and parental status pregnancy genetic information military enlistment or veteran status and any other class of individuals protected from discrimination under federal state or local law regulation or ordinance in any of the Universitys educational programs and activities and in the employment (including application for employment) and admissions (including application for admission) context as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Workers Rights (POWR) Act; and any other federal state and local laws regulations or ordinances that prohibit discrimination harassment and/or retaliation. For more information please see the University of Denvers NonDiscriminationStatement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.